Expand your marketing reach

Attract customers on the apps they love and watch your conversions grow.

Reduce the barriers to purchase

Be available for queries and provide relevant info to prospects wherever they are on their journey.

Upgrade your customer service

Remove long phone waiting times and let customers message you when and where it suits them.

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Our conversational messaging guide dives deeper into the above topics and outlines all of our available tools to help increase customer relationships.

Get 100% reach

With the biggest channel lineup, you can ensure you’ll reach your customers around the world.


Easy integration

No matter what tools you’re using Conversation API will integrate, automate, and scale like a dream.

Keep it simple

Focus on the message, not the how. Let Conversation API do the hard work optimising your messages for individual channels.

Flexibility built in

Now there’s no heavy lifting when adding a new channel, just switch it on and off you go!

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conversation API scenario


Send and receive text messages at scale through a single connection.


Rich Media, guided responses, and an app-like experience, all in the users SMS inbox.


Take user experience to the next level with real-time conversational commerce on Instagram.


Enable customer-initiated, branded conversations on a secure platform.


Deliver rich messages to customers on the channel they love.


Chat with customers in Japan, Thailand, and more with LINE.


The number one choice for chatting with customers in China.

In-app Chat

Connect with your customers on your mobile app.


Send timely notifications via app and browser push.

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Sureshot's MMS handsets

Loved by developers around the world

With the power to handle multi-channel queries on one thread, create personalized experiences at scale, automate customer care through self-serve bots, complement existing tools, and integrate easily – what’s not to love?

Give it a go now! Sign-up to our dashboard and send WhatsApp, RCS, and SMS messages to your phone. 

Conversation API

Why choose Sinch for conversational messaging

  • All channels

    With the widest channel offering on the market, you can reach any customer, anywhere, with Sinch. If a a channel is down? Use automatic fallbacks to send the same content over a different channel.

  • Intelligence

    Use our Smart Conversations to understand what customers are thinking and feeling to provide personal responses. 

  • Personalization

    With unified contact profiles, individual channel priorities, and conversation history across multiple channels, you can enhance customer experience by making it personal.

  • Easy integration

    With a single API you can quickly integrate with any service or platform and add new channels to accommodate new business needs or market changes without starting again. 

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Talk to our experts

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