Conversation API
Your gateway to a better mobile customer experience
One simple API to reach multiple channels. Welcome to a world-class mobile customer experience!
Strengthen customer relationships with conversational messaging
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One API, millions of possibilities for a better customer experience
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One API to connect them all!
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Depending on a customer’s preferred channel, who they are, and when they come back to the market, we try to strategically deliver relevant messaging based on their maintenance needs or even based on the weather forecast.
Claire Laurent
Senior Account Director at Publicis, Nissan’s marketing partner
4.7x
higher engagement with conversational messaging over traditional methods.
Loved by developers around the world
With the power to handle multi-channel queries on one thread, create personalized experiences at scale, automate customer care through self-serve bots, complement existing tools, and integrate easily – what’s not to love?
The Sinch advantage
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All channels
• 100% reach
• Simple channel configuration -
Intelligence
• Message routing
• Transcoding
• Add conversational AI using Chatlayer -
Personalization
• One contact profile
• Conversational context
• Rich media powering personalized content -
Easy integration
• Single API for all your channels
• New channel additions when available
• Integrate with any service/platform
Talk to our experts
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Easy integration with Sinch API
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