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Strengthen customer relationships with conversational messaging
Expand your marketing reach
Attract customers on the apps they love and watch your conversions grow.
Reduce the barriers to purchase
Be available for queries and provide relevant info to prospects wherever they are on their journey.
Upgrade your customer service
Remove long phone waiting times and let customers message you when and where it suits them.
One API, millions of possibilities for a better customer experience
Get 100% reach
With the biggest channel lineup, you can ensure you’ll reach your customers around the world.
No matter what tools you’re using Conversation API will integrate, automate, and scale like a dream.
Keep it simple
Focus on the message, not the how. Let Conversation API do the hard work optimising your messages for individual channels.
Flexibility built in
Now there’s no heavy lifting when adding a new channel, just switch it on and off you go!
One API to connect them all!
Deliver rich messages to customers on the channel they love.
Enable customer-initiated, branded conversations on a secure platform.
higher engagement with conversational messaging over traditional methods.
Loved by developers around the world
With the power to handle multi-channel queries on one thread, create personalized experiences at scale, automate customer care through self-serve bots, complement existing tools, and integrate easily – what’s not to love?
The Sinch advantage
• 100% reach
• Simple channel configuration
• Message routing
• Add conversational AI using Chatlayer
• One contact profile
• Conversational context
• Rich media powering personalized content
• Single API for all your channels
• New channel additions when available
• Integrate with any service/platform