The power of RCS
Native to the most prized real estate on the handset: the inbox
Make engagement effortlessGet customer response rates like never before. As a verified sender, branded conversations provide greater assurance & confidence to customers.
Delight with rich mediaEnjoy the power to express yourself freely - using pictures, audio, video & action buttons - to create an unmatched customer experience.
An app-like experiencePack your messages full of interactive functions & send them straight to customers’ native inbox - no downloads required.
Create engaging programmable two-way conversations
Pre-purchase and client retention
Rich carousels native to RCS bring abandoned cart reminders to life. With images and programmable responses, the user can complete the purchase in one conversation.
In-purchase and customer service
Enhance your time-sensitive notifications, such as flight cancellations or banking alerts with personalized reply suggestions to streamline customer care
Post-purchase and client aftercare
Making a purchase in an RCS conversation can continue to trackable real-time delivery, user feedback and surveys to gain user-specific insights.
Next-gen business chat capabilities
Take the guesswork out of engagement by giving customers suggested replies & CTAs within an RCS business messaging service that will display information based on their responses.
Only verified companies can use business RCS messaging, which means that customers trust you right from the get-go, making initial engagement easier.
Get closer to your customers & know exactly when online RCS messaging is delivered, read or when the customer is actively typing.
When customers' phones or networks don’t support business RCS messaging, we automatically turn the message into an MMS or SMS. Making sure your message always gets across.
Learn how to engage, inspire, and sustain conversations with customers during and post-COVID with our latest report: Customer experience in a transformed world.
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