Win the most prized real estate on the handset: customer attention
Verified, branded conversations build trust. Get ready to enjoy response rates you never thought possible!
Delight with rich media
Get expressive! Use pictures, audio, video, and action buttons to create an unmatched customer experience.
Act like an app
Send engaging, interactive messages straight to your customers’ SMS inbox – no downloads required.
It's called "rich" for a reason
Stand out from the competition with advanced two-way customer conversations right in your customers' SMS inbox.
Create engaging, programmable 2-way conversations
Bring your brand to life in the inbox your users prefer using RCS via our omnichannel Conversation API. With the possibility to personalize each message it's easier to start the conversation than ever before.
Features you and your customers will love
Take the guesswork out of engagement! Give customers suggested replies and CTAs via response buttons that’ll make their lives, and yours, so much easier.
Registered senders only
Only verified companies can use business RCS messaging, which means trust is built in from the get-go. And that makes it even easier to start a conversation.
Get closer to your customers and learn more about their behavior with real-time delivery, read receipts, and activity notifications.
Worried that some phones or networks might not support RCS? No problem! We'll turn your message into a web experience that can be sent via SMS to make sure it still gets delivered.
Personalized user experience
Store customer chat history and analytics with our omnichannel Conversation API to automate personalized, relevant replies.
Exciting carousels with images and programmable responses bring abandoned cart reminders to life and makes your promotional activities rise above the noise.
Where is RCS supported?
Support for RCS is continuously growing. For more information, contact one of our experts.
What media types does RCS support?
RCS protocol enables real-time message receipts, high-res images, video and audio. In addition, reply chips and carousels allow for simple browsing or scheduling.
One conversation. One customer profile. One API. All the messaging channels you need!
Sinch supports a wide range of channels so you can reach your customers wherever they are.