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Engage with rich, dynamic conversations

Enhance messaging with rich media and guided responses for an app-like experience in the users' native inbox.

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The power of RCS

Native to the most prized real estate on the handset: the inbox

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    Make engagement effortless

    Get customer response rates like never before. As a verified sender, branded conversations provide greater assurance & confidence to customers.
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    Delight with rich media

    Enjoy the power to express yourself freely - using pictures, audio, video & action buttons - to create an unmatched customer experience.
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    An app-like experience

    Pack your messages full of interactive functions & send them straight to customers’ native inbox - no downloads required.
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Use cases

Create engaging programmable two-way conversations

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Pre-purchase and client retention

Rich carousels native to RCS bring abandoned cart reminders to life. With images and programmable responses, the user can complete the purchase in one conversation.

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In-purchase and customer service

Enhance your time-sensitive notifications, such as flight cancellations or banking alerts with personalized reply suggestions to streamline customer care

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Post-purchase and client aftercare

Making a purchase in an RCS conversation can continue to trackable real-time delivery, user feedback and surveys to gain user-specific insights.

Features

Next-gen business chat capabilities

Dynamic content

Take the guesswork out of engagement by giving customers suggested replies & CTAs within an RCS business messaging service that will display information based on their responses.

Registered sender

Only verified companies can use business RCS messaging, which means that customers trust you right from the get-go, making initial engagement easier.

Real-time feedback

Get closer to your customers & know exactly when online RCS messaging is delivered, read or when the customer is actively typing.

MMS/SMS fallback

When customers' phones or networks don’t support business RCS messaging, we automatically turn the message into an MMS or SMS. Making sure your message always gets across.