The benefits of a toll-free phone number
Text-enable your toll-free phone number to connect with customers and leave no message unanswered!
Enable two-way conversationsEnable SMS on your toll-free number and never miss an opportunity to listen, collect direct insights, and create meaningful connections.
Quick, hassle-free setupGet started in a snap with our flexible APIs and easy implementation.
Send mass notificationsUse your toll-free number to send notifications and updates about appointments, service outages, surveys, deliveries, and more.
Enhance communications and boost customer satisfaction
Eliminate customer friction with timely updates
Avoid complaints and boost satisfaction with real-time updates about your products and services.
Reduce no-show rates and missed deliveries
Send automated text reminders and notifications - stop losing money with missed appointments and deliveries!
Continuously improve customer experience
Monitor satisfaction by following up on all customer service interactions with automated SMS surveys.
Learn the ins and outs of US messaging rules and build a compliant setup for your SMS campaigns.
Discover new opportunities with your toll-free number
Customers trust toll-free numbers, as most large enterprises use them to interact with their customers via voice today. Start using this trusted channel to connect via messaging as well!
Toll-free numbers are established messaging channels. They have experienced enormous growth the past few years as companies catch on to the power of text messaging.
Toll-free messaging uses the same compliant opt-in mechanisms as any other SMS messaging channel. Consent is mandatory, and the network implemented STOP layer ensures consumers are protected.
High throughput and maximum reach
If you need to deliver your messages fast, a toll-free number is a quick and reliable channel. Use only one number to reach both the U.S. and Canada.
Toll-free messaging includes handset delivery receipts, which means you’ll always know whether your messages are being delivered.
Existing toll-free number set up
Sinch can enable text messaging for your existing number or set up a new one for you.
Unlock new possibilities to delight your customers
Get started in a snap! Enable two-way conversations and enhance customer experience by sending relevant, timely notifications about your products or services.
Frequently Asked Questions
Other questions about toll-free numbers?Talk to an expert.
- What is a toll-free number?
- What types of numbers can run toll-free messaging on?
- Can I use my own toll-free phone number or will Sinch procure one for me?
- Do the voice and SMS services need to be from the same provider?
- Can I shift my traffic from a short code to a toll-free number?
- What is the standard throughput for a toll-free phone number?
Talk to our experts
If you want to learn more about toll-free numbers, speak to one of our experts and start enjoying:
Higher delivery rates
Larger message volumes
A better customer experience