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  • Products
      • Column
        • Channels
          • SMS
          • MMS
          • RCS
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          • All Channels
        • Column
          • Connect Multiple Channels

            Keep things simple and connect multiple channels with one integration for an omnichannel messaging experience.

          • Standalone Messaging APIs

            Take a look at our standalone, secure cloud-based messaging APIs for single channel needs.

          • SMS Verification

            Secure your customer journey while increasing conversions and reducing churn

      • Use cases
        • Message Across all Channels

          All-in-one messaging across every mobile channel

        • Engage with Customers

          Start a meaningful, real-time conversation with customers today

        • Boost Customer Support and Satisfaction

          Transform customer service with relationship-building conversations

      • Voice & Video
        • Voice Services

          Make calls directly connected to the largest tier 1 network

        • Toll-Free Voice

          Give callers an easy and reliable way to reach you

        • Voice API

          Design the exact voice call flow you need with flexible and scalable solutions​

        • In-App Video Calling

          Build a seamless, customizable in-app video experience into your mobile and web app

        • In-App Voice Calling

          Integrate voice easily into your app for smooth real-time communication globally

        • STIR/SHAKEN

          Fight back against robocalls, increase call answer rates, and build consumers' trust. 

        • Number Masking

          Anonymize voice calls to protect you and your customers while keeping personal numbers safe

        • Cloud Connected PSTN for Webex Calling

          Transform the audio precision of your Webex meetings

        • Verification

          Enhance app security with scalable calling authentication solutions built with conversion in mind

          Flash Call Phone Call

        • Unified Communications

          Get all the tools you need in one place with our comprehensive cloud communications platform.

          Private Label Cloud Communications

        • Emergency Services

          Promote safety and security with innovative 911 technology. Find out how our solutions let you help callers quickly reach 911
          E911 Next Generation 911

      • Use cases
        • Scale Your Voice Services

          Get a complete voice solution from a single provider by setting up any call type your business needs to connect

        • Future-Proof Access to Emergency Services

          Help callers reach 911 and empower first responders to assist distressed callers

        • Implement Anonymous Calling

          Ensure privacy between end users and avoid revenue leakage through number masking or in-app calling

      • Email
        • Mailgun

          Email API – Send, receive, and track emails effortlessly with an industry-leading Email Service Provider

        • Mailjet

          Whitelabel email marketing solution--Accelerate your go-to-market with Mailjet Embedded

        • Email on Acid

          Email on Acid has the tools you need to press send with greater confidence

        • InboxReady

          Improve your inbox placement and connect with real people – your customers

      • Use cases
        • Ensure Deliverability

          Our powerful Email API scales to send billions of emails and delivers them quickly.

        • Rendering QA and multi-platform preview

          Ensure your message gets seen as intended - no matter the client.

      • Featured Resources
        • Image showing two people holding an ipad with the IDC report on it
          White paper
          Conversational customer engagement: the key to futureproof digital CX
          Get the white paper
        • Illustration of a man on sofa
          Report
          Telco transformed
          Get the report
        • Ilustration of a man on a sofa
          Guide
          The actionable guide to increasing customer loyalty with mobile messaging
          Get the guide
      • Connectivity
        • Numbers

          Find a number that meets all your business needs

          Toll Free 10DLC Short Codes

           

        • SIP Trunking

          Call local, long distance or toll-free with the highest quality service

        • Operator Connect for Microsoft Teams

          Enable Microsoft Teams calling with Operator Connect

        • Number Porting

          Keep business continuity with successful and painless number porting

        • Number Lookup

          Engage the right customers, on the right numbers

        • Voice IP Exchange

          Enhancing your connectivity with rich voice and video

        • PSTN Connect

          Gain nationwide IP access with interconnectivity to a single network

        • Fax API

          Securely send and receive faxes at scale

      • Use cases
        • Expand Your Global Presence

          Add international and toll-free numbers for inbound calling, 2-way calling and emergency assistance

        • Text Message Enable Numbers

          Send SMS and MMS messages from any local 10-digit or toll-free number with P2P capabilities rivaling wireless carriers

        • Support Your Business Growth

          Tie numbers to voice service, call center, messaging, IoT solutions, faxing and emergency services

      • Verification
        • Verification API

          Multi-factor authentication for secure signups and logins

        • Flash Call Verification

          The faster, more cost-efficient alternative to traditional SMS verification

        • SMS Verification

          Simple, secure user authentication powered by text messaging

        • Data Verification

          No PIN, zero-click verification with proven security

        • Phone Call Verification

          Universal verification for mobile and landline numbers

      • Use cases
        • Provide Security and Trust

          Enhance app security and protect customers' shared data with scalable multi-factor authentication solutions

        • Improve Acquisition

          Increase conversion rates in your signup flow with flexible and reliable phone number veriification

        • Ensure Global Reach

          Use phone numbers as a global user identity with SIM-based verification methods

      • Featured Resources
        • Illustration of a woman
          White paper
          Two-factor authentication: Why SMS is here to stay
          Get the white paper
        • Illustration of a woman
          White paper
          Building a smooth, secure experience with SMS-based 2FA
          Get the white paper
      • Applications
        • Campaigns

          Scalable mobile marketing solutions for rich, personalized campaigns

        • Chatlayer

          Conversational AI chatbot and voicebot platform

        • Contact Pro

          Voice, video, chat, messaging and email - all in one cloud contact centre solution

        • Messenger People

          Omnichannel messaging platform for personalized engagements

        • Mobility Clients & SDKs

          Build your own customized, feature-rich mobility solution with a easy to configure cloud softphone and SDK.

      • Use cases
        • Conversational Marketing

          Engage customers with meaningful, real-time conversations

        • Conversational Customer Service

          Transform customer service with relationship-building conversations

        • Conversational Commerce

          Automate the customer journey and provide unified customer experience 

  • Solutions
    • Business
      • Enterprise

        Obtain all your cloud communications solutions through one provider

      • Communication Service Providers

        Accelerate your innovation and maintain your competitive edge with our comprehensive communication solutions

      • Operators

        Optimize your operations and remove the headache of network management

    • By Department
      • Marketing

        Wow your customers effortlessly with personalized messaging throughout the customer journey

      • Operations

        Boost operational efficiency and customer satisfaction with timely, relevant notifications.

      • Customer Service

        Engage customers on their terms, on their channels. Our cloud-based communications platform brings your legacy support platform into the digital age!

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      • Telecommunication
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      • More
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    • Partner Enablement

      Team up with us to optimize your solutions with conversational technology

    • Find a Partner

      Accelerate your digital transformation journey with a trusted partner

    • Integrations & Connectors

      Seamlessly integrate our solutions with your favorite existing tools

  • Operator
      • Enterprise revenue maximization

        Use the range of your network assets to create new services for enterprise.

        • A2P Monetization

          Major revenue gains are waiting for you with SMS in the enterprise space.

        • SMS Firewall

          Boost security and monetize enterprise messaging.

        • Signaling Firewall

          Strengthen your network and protect your subscribers.

      • Intelligent interconnect

        Secure profitability with essential interconnect services while moving to the all IP-world of your future network.

        • SMS for Operators

          Global SMS interconnectivity made easy.

        • SMS Select

          Safeguard SMS monetization and tighten up security.

        • MMS for Operators

          Global MMS interconnectivity made easy.

        • Messaging Proxy

          Increase revenue on legacy messaging services.

        • IPX

          Our one-stop shop for global connectivity.

      • 5G readiness

        Balance 5G's lmitless possibilities with a smooth transition from legacy technology.

        • 5G Messaging

          Make the most of the bright future of SMS in 5G.

        • Policy & Charging

          Define any mobile offering with powerful tools. Do it fast to stand out from the crowd.

        • Value Added Services Platform

          Subscriber call connection and messaging taken care of. Your revenue and TCO optimized.

      • SMS Transformation

        Simplify your SMS business, boost A2P messaging revenue, and cut costs with one unique solution.

        • SMS Transformation

          Maximize the value of your SMS business.

      • Featured Resources
        • illustration girl on phone with a computer in her lap
          White paper
          Signaling threats: SS7 and beyond
          Get the white paper
  • Developers
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      • Blog

        Your go-to resource for expert tips and insights on mobile engagement

      • Customer stories

        Discover how we help brands increase customer engagement, satisfaction, and growth.

      • Resources

        Our latest research, reports, white papers, and guides are all here for you to enjoy and learn

      • Events & Webinars

        Take a look at the events we'll be attending and hosting over the next few months

        On-Demand

      • News

        Press coverage & company announcements.

      • All Insights
    • Column
      • By Topic
        • Fraud in business messaging
      • Featured Resources
        • Image showing two people holding an ipad with the IDC report on it
          White paper
          Conversational customer engagement: the key to futureproof digital CX
          Get the white paper
        • Brave new World
          Report
          It's a brave new world: Customer experience in 2022
          Get the report

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  1. Sinch
  2. Search

Main navigation

  • Products
      • Column
        • Channels
          • SMS
          • MMS
          • RCS
          • WhatsApp
          • Facebook Messenger
          • Instagram
          • All Channels
        • Column
          • Connect Multiple Channels

            Keep things simple and connect multiple channels with one integration for an omnichannel messaging experience.

          • Standalone Messaging APIs

            Take a look at our standalone, secure cloud-based messaging APIs for single channel needs.

          • SMS Verification

            Secure your customer journey while increasing conversions and reducing churn

      • Use cases
        • Message Across all Channels

          All-in-one messaging across every mobile channel

        • Engage with Customers

          Start a meaningful, real-time conversation with customers today

        • Boost Customer Support and Satisfaction

          Transform customer service with relationship-building conversations

      • Voice & Video
        • Voice Services

          Make calls directly connected to the largest tier 1 network

        • Toll-Free Voice

          Give callers an easy and reliable way to reach you

        • Voice API

          Design the exact voice call flow you need with flexible and scalable solutions​

        • In-App Video Calling

          Build a seamless, customizable in-app video experience into your mobile and web app

        • In-App Voice Calling

          Integrate voice easily into your app for smooth real-time communication globally

        • STIR/SHAKEN

          Fight back against robocalls, increase call answer rates, and build consumers' trust. 

        • Number Masking

          Anonymize voice calls to protect you and your customers while keeping personal numbers safe

        • Cloud Connected PSTN for Webex Calling

          Transform the audio precision of your Webex meetings

        • Verification

          Enhance app security with scalable calling authentication solutions built with conversion in mind

          Flash Call Phone Call

        • Unified Communications

          Get all the tools you need in one place with our comprehensive cloud communications platform.

          Private Label Cloud Communications

        • Emergency Services

          Promote safety and security with innovative 911 technology. Find out how our solutions let you help callers quickly reach 911
          E911 Next Generation 911

      • Use cases
        • Scale Your Voice Services

          Get a complete voice solution from a single provider by setting up any call type your business needs to connect

        • Future-Proof Access to Emergency Services

          Help callers reach 911 and empower first responders to assist distressed callers

        • Implement Anonymous Calling

          Ensure privacy between end users and avoid revenue leakage through number masking or in-app calling

      • Email
        • Mailgun

          Email API – Send, receive, and track emails effortlessly with an industry-leading Email Service Provider

        • Mailjet

          Whitelabel email marketing solution--Accelerate your go-to-market with Mailjet Embedded

        • Email on Acid

          Email on Acid has the tools you need to press send with greater confidence

        • InboxReady

          Improve your inbox placement and connect with real people – your customers

      • Use cases
        • Ensure Deliverability

          Our powerful Email API scales to send billions of emails and delivers them quickly.

        • Rendering QA and multi-platform preview

          Ensure your message gets seen as intended - no matter the client.

      • Featured Resources
        • Image showing two people holding an ipad with the IDC report on it
          White paper
          Conversational customer engagement: the key to futureproof digital CX
          Get the white paper
        • Illustration of a man on sofa
          Report
          Telco transformed
          Get the report
        • Ilustration of a man on a sofa
          Guide
          The actionable guide to increasing customer loyalty with mobile messaging
          Get the guide
      • Connectivity
        • Numbers

          Find a number that meets all your business needs

          Toll Free 10DLC Short Codes

           

        • SIP Trunking

          Call local, long distance or toll-free with the highest quality service

        • Operator Connect for Microsoft Teams

          Enable Microsoft Teams calling with Operator Connect

        • Number Porting

          Keep business continuity with successful and painless number porting

        • Number Lookup

          Engage the right customers, on the right numbers

        • Voice IP Exchange

          Enhancing your connectivity with rich voice and video

        • PSTN Connect

          Gain nationwide IP access with interconnectivity to a single network

        • Fax API

          Securely send and receive faxes at scale

      • Use cases
        • Expand Your Global Presence

          Add international and toll-free numbers for inbound calling, 2-way calling and emergency assistance

        • Text Message Enable Numbers

          Send SMS and MMS messages from any local 10-digit or toll-free number with P2P capabilities rivaling wireless carriers

        • Support Your Business Growth

          Tie numbers to voice service, call center, messaging, IoT solutions, faxing and emergency services

      • Verification
        • Verification API

          Multi-factor authentication for secure signups and logins

        • Flash Call Verification

          The faster, more cost-efficient alternative to traditional SMS verification

        • SMS Verification

          Simple, secure user authentication powered by text messaging

        • Data Verification

          No PIN, zero-click verification with proven security

        • Phone Call Verification

          Universal verification for mobile and landline numbers

      • Use cases
        • Provide Security and Trust

          Enhance app security and protect customers' shared data with scalable multi-factor authentication solutions

        • Improve Acquisition

          Increase conversion rates in your signup flow with flexible and reliable phone number veriification

        • Ensure Global Reach

          Use phone numbers as a global user identity with SIM-based verification methods

      • Featured Resources
        • Illustration of a woman
          White paper
          Two-factor authentication: Why SMS is here to stay
          Get the white paper
        • Illustration of a woman
          White paper
          Building a smooth, secure experience with SMS-based 2FA
          Get the white paper
      • Applications
        • Campaigns

          Scalable mobile marketing solutions for rich, personalized campaigns

        • Chatlayer

          Conversational AI chatbot and voicebot platform

        • Contact Pro

          Voice, video, chat, messaging and email - all in one cloud contact centre solution

        • Messenger People

          Omnichannel messaging platform for personalized engagements

        • Mobility Clients & SDKs

          Build your own customized, feature-rich mobility solution with a easy to configure cloud softphone and SDK.

      • Use cases
        • Conversational Marketing

          Engage customers with meaningful, real-time conversations

        • Conversational Customer Service

          Transform customer service with relationship-building conversations

        • Conversational Commerce

          Automate the customer journey and provide unified customer experience 

  • Solutions
    • Business
      • Enterprise

        Obtain all your cloud communications solutions through one provider

      • Communication Service Providers

        Accelerate your innovation and maintain your competitive edge with our comprehensive communication solutions

      • Operators

        Optimize your operations and remove the headache of network management

    • By Department
      • Marketing

        Wow your customers effortlessly with personalized messaging throughout the customer journey

      • Operations

        Boost operational efficiency and customer satisfaction with timely, relevant notifications.

      • Customer Service

        Engage customers on their terms, on their channels. Our cloud-based communications platform brings your legacy support platform into the digital age!

    • By Industry
      • Healthcare
      • Media & Entertainment
      • Retail
      • Telecommunication
      • Travel & Transport
      • More
  • Partners
    • Partner Enablement

      Team up with us to optimize your solutions with conversational technology

    • Find a Partner

      Accelerate your digital transformation journey with a trusted partner

    • Integrations & Connectors

      Seamlessly integrate our solutions with your favorite existing tools

  • Operator
      • Enterprise revenue maximization

        Use the range of your network assets to create new services for enterprise.

        • A2P Monetization

          Major revenue gains are waiting for you with SMS in the enterprise space.

        • SMS Firewall

          Boost security and monetize enterprise messaging.

        • Signaling Firewall

          Strengthen your network and protect your subscribers.

      • Intelligent interconnect

        Secure profitability with essential interconnect services while moving to the all IP-world of your future network.

        • SMS for Operators

          Global SMS interconnectivity made easy.

        • SMS Select

          Safeguard SMS monetization and tighten up security.

        • MMS for Operators

          Global MMS interconnectivity made easy.

        • Messaging Proxy

          Increase revenue on legacy messaging services.

        • IPX

          Our one-stop shop for global connectivity.

      • 5G readiness

        Balance 5G's lmitless possibilities with a smooth transition from legacy technology.

        • 5G Messaging

          Make the most of the bright future of SMS in 5G.

        • Policy & Charging

          Define any mobile offering with powerful tools. Do it fast to stand out from the crowd.

        • Value Added Services Platform

          Subscriber call connection and messaging taken care of. Your revenue and TCO optimized.

      • SMS Transformation

        Simplify your SMS business, boost A2P messaging revenue, and cut costs with one unique solution.

        • SMS Transformation

          Maximize the value of your SMS business.

      • Featured Resources
        • illustration girl on phone with a computer in her lap
          White paper
          Signaling threats: SS7 and beyond
          Get the white paper
  • Developers
  • Insights
    • By Type
      • Blog

        Your go-to resource for expert tips and insights on mobile engagement

      • Customer stories

        Discover how we help brands increase customer engagement, satisfaction, and growth.

      • Resources

        Our latest research, reports, white papers, and guides are all here for you to enjoy and learn

      • Events & Webinars

        Take a look at the events we'll be attending and hosting over the next few months

        On-Demand

      • News

        Press coverage & company announcements.

      • All Insights
    • Column
      • By Topic
        • Fraud in business messaging
      • Featured Resources
        • Image showing two people holding an ipad with the IDC report on it
          White paper
          Conversational customer engagement: the key to futureproof digital CX
          Get the white paper
        • Brave new World
          Report
          It's a brave new world: Customer experience in 2022
          Get the report
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Utility

  • Search
  • Support
    • About Us
    • Why Sinch?
    • Investors
    • COVID-19
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    • Careers
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    • Legacy Voice, Video, and Verification
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    • Extranet
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CTA - Try for free

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Search

  • SAP
    About SAP, See how our customers around the world are using SAP software to become intelligent enterprises – and how you can help shape future SAP software and technologies by participating in our customer involvement programs and user groups. SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction…, Product Integrations, Sinch SMS connector for SAP Success Factors recruiting module Sinch Messaging API for SAP In addition, Sinch Contact Pro integrates seamlessly with SAP Service Cloud, SAP CRM, SAP S/4HANA, and SAP SuccessFactors Employee Central Service Center. Sinch Contact Pro is available from Sinch
    Type: Integration
  • Boost.ai
    About Boost.ai, Boost.ai has built the world’s most user-friendly conversational AI platform to let customer service teams automate customer service and has deployed more virtual agents than any other company in the world. We work with over 200 companies, including more than 100 public organizations and numerous financial institutions such as banks and insurance firms in Europe and North America. We make it easy…, Product Integrations, Chatbot virtual agent for Boost.ai
    Type: Integration
  • Zimele Technologies
    About Zimele, Established in 2004, a Sinch and SAP partner. Zimele Technologies specialises in ICT based Business Solutions for Utilities, Public, Retail, Real Estate Management and Facilities Management sectors.
    Type: Partner
  • Upcoming Events & Webinars
    Type: Overview Page
  • Prominion OÜ
    About Prominion,   Contact Pro solution. At Prominion, we know that customer experience management is one of the most important business fundamentals. Our services enable companies and public authorities to manage their customer communication channels in the most efficient way. We are a pioneer in the field of contact center systems, being among the first in the world to offer cloud-based solutions and have…
    Type: Partner
  • Sapphir
    About Sapphir, Sapphir is a Sinch Contact Center ASP. Sapphir is SAP Gold partner and the largest SAP partner in Slovenia. The company has extensive international experiences in the implementation of SAP business systems in various industries and in the public sector. Sapphir has more than 20 years of experience with SAP solutions., Features, Implementation of SAP Solutions Support of SAP systems Trainings Business Process Optimization.  
    Type: Partner
  • Aspire Quantum Technologies LLC
    About Aspire , Aspire Digital is a global company that specializes in Customer Experience. We offer an amalgamation of traditional & contemporary products, solutions, and services to fulfill our customer’s digital needs.  Being a boutique partner with SAP for CX Enablement, At Aspire Digital, our prime objective is to focus. A worldwide network of development and delivery centres, with 100+ ASPIRIANS…
    Type: Partner
  • Covington Creative
    About Covington Creative, 'Covington is an award-winning technology consulting firm. We are global leaders in enabling organizations using Sinch Contact Center to achieve measurable efficiency gains, and deliver a massively improved Customer Experience to their end-customers, driven by the unique combination of Sinch technology and our expertise. Our services span the full lifecycle, from technology advisory and solution…
    Type: Partner
  • con4PAS
    About con4PAS, con4PAS is a Czech-based consulting company providing SAP leading-edge solutions in the areas of Customer Management, Call Center Management, Supplier Management, and Business Intelligence. con4PAS was founded back in 2003 and since then has expanded its presence to the MENA region by establishing a subsidiary in Dubai under the name of conPAS DWC-LLC. con4PAS represents a unique combination of…
    Type: Partner
  • KPS
    About KPS, KPS is one of the most innovative companies in Europe. With a great deal of commitment, compassion and reliability, we lead companies through one of the most important decisions right now. Please read why our customers give us full marks when it comes to digital transformation.
    Type: Partner

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