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Personalized communication at every step of the customer journey

Engage customers like never before

Drive higher engagement with personalized campaigns - on any mobile messaging channel! Ready to take your marketing to a new level? 

 

Offering a customer a deal

91%

Nationwide’s engagement rate using Rich SMS

Convert more – and watch revenue soar

You know what higher engagement leads to, right? More sales! Spark action with the right message at the right time.

Discount offer for customer

2750x

Nissan's ROI with Rich SMS campaigns

120%

increase in conversion for Telekom Deutschland using personalized video

Serve with efficiency. Get business results!

Boost efficiency, cut costs, and amplify engagement. Yes, our mobile messaging solutions can help you do all that. And more.

Track your shipping

17%

annual churn reduction for a major mobile operator

50%

Less time Budbee spent on maintenance

Secure your data and keep customers safe

No one likes fraud. Or data breaches. Or revenue leakage. So prevent them all! Stay secure with 2FA, number masking, account notifications, and more.

bank security alert

60%

Of FirstBank customers opted in to SMS updates

Engage customers like never before

Drive higher engagement with personalized campaigns - on any mobile messaging channel! Ready to take your marketing to a new level? 

 

Convert more – and watch revenue soar

You know what higher engagement leads to, right? More sales! Spark action with the right message at the right time.

Serve with efficiency. Get business results!

Boost efficiency, cut costs, and amplify engagement. Yes, our mobile messaging solutions can help you do all that. And more.

Secure your data and keep customers safe

No one likes fraud. Or data breaches. Or revenue leakage. So prevent them all! Stay secure with 2FA, number masking, account notifications, and more.

100%

reach – giving you access to every mobile phone on the planet 

600+

operator connections to allow you to scale communications globally

8/10

of the largest US tech companies are Sinch customers

600B

The number of customer engagements that Sinch enables every year

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The one-stop shop for all your communication needs

We live in an omnichannel world. Let your audience decide how to engage with your brand – they'll thank you for it! With the widest choice of channels out there, our customer engagement platform supports all your communication needs and makes omnichannel a breeze. From messaging to voice or email, you can now reach anyone on the planet, on any channel, with a single partner.

Sinch communication platforms
multichannel conversation

The future of customer experience is conversational

Don't talk at your customers. Talk with them. No matter what channel they're using, you get 100% reach and endless possibilities - all with a single API. Now you can personalize every conversation, at scale! 

Campaigns

Create and deliver personalized mobile messaging campaigns that transform brand experience.

Chatlayer

Scale your conversations using powerful AI chatbots and voicebots.

Contact

Let your customers chat with live agents via mobile messaging.

Contact Pro

Enable comprehensive omnichannel customer service experiences.
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Build with confidence and boost your business - with just a few lines of code

Our SDKs and APIs are tried and true! Choose your preferred code language – we'll adapt. Whatever it is you want to build, we’re here to make it as easy as possible. Get started in no time with our extensive developer documentation and intuitive tutorials!  

package example;

import com.sinch.xms.ApiConnection;
import com.sinch.xms.SinchSMSApi;
import com.sinch.xms.api.GroupResult;
import com.sinch.xms.api.MtBatchTextSmsResult;

public class Example {

  private static final String SERVICE_PLAN_ID = "SERVICE_PLAN_ID";
  private static final String TOKEN = "SERVICE_TOKEN";
  private static final String[] RECIPIENTS = {"1232323131", "3213123"};
  private static final String SENDER = "SENDER";

  public static void main(String[] args) {
    try (ApiConnection conn =
        ApiConnection.builder().servicePlanId(SERVICE_PLAN_ID).token(TOKEN).start()) {

      // Sending a simple Text Message
      MtBatchTextSmsResult batch =
          conn.createBatch(
              SinchSMSApi.batchTextSms()
                  .sender(SENDER)
                  .addRecipient(RECIPIENTS)
                  .body("Something good")
                  .build());

      System.out.println("Successfully sent batch " + batch.id());

      // Creating simple Group
      GroupResult group = conn.createGroup(SinchSMSApi.groupCreate().name("Subscriber").build());

      // Adding members (numbers) into the group
      conn.updateGroup(
          group.id(), SinchSMSApi.groupUpdate().addMemberInsertion("15418888", "323232").build());

      // Sending a message to the group
      batch =
          conn.createBatch(
              SinchSMSApi.batchTextSms()
                  .addRecipient(group.id().toString())
                  .body("Something good")
                  .build());

      System.out.println("Successfully sent batch " + batch.id());
    } catch (Exception e) {
      System.out.println("Batch send failed: " + e.getMessage());
    }
  }
}

 

import clx.xms
import requests

client = clx.xms.Client(service_plan_id='{spid}', token='{token}')

create = clx.xms.api.MtBatchTextSmsCreate()
create.sender = '12345'
create.recipients = {'46123123123'}
create.body = 'Hello, world!'

try:
    batch = client.create_batch(create)
except (requests.exceptions.RequestException,
    clx.xms.exceptions.ApiException) as ex:
    print('Failed to communicate with XMS: %s' % str(ex))

 

$client = new Clx\Xms\Client('{spid}', '{token}');

$batchParams = new \Clx\Xms\Api\MtBatchTextSmsCreate();
$batchParams->setSender('12345');
$batchParams->setRecipients(['46123123123']);
$batchParams->setBody('Hello, World!');

try {
    $result = $client->createTextBatch($batchParams);
    echo('Successfully sent batch ' . $result->getBatchId());
} catch (\Clx\Xms\ApiException $ex) {
    echo('Failed to communicate with XMS: ' . $ex->getMessage() . "\n");
}

 

90%

 engagement rate using Rich SMS

nationwide SMS case study teaser

9%

increase in average basket size

Les French Days by cDiscount
deutsch telekom case study teaser

Super network

Sinch has the largest global tier 1 network with 600+ direct operator connections and an unmatched range of OTT channels.

True global reach

Reach any mobile phone on the planet - in seconds or less. With Sinch, you get 100% consumer penetration on any mobile channel.

One-stop shop

CPaaS, SMS, Voice, Video, Verification, SMS, rich messaging, SaaS, and more...we're here for all your mobile messaging needs! 

World-class support

We don't want to sell you a product. We want to help you succeed. Enterprises love our superior customer service!

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What are you waiting for? Your CX won’t transform itself!

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Try out Sinch now - for free!

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