Trusted by your favorite companies

Google logo
Tinder logo
Uber logo
Dominos logo
Paypal logo
Visa logo
hand holding pie chart

The 2021 conversational messaging guide

Learn how conversational channels can reach all of your customers with a 98% open rate.
Hand holding a star

Sinch named a CPaaS Leader in the 2021 IDC MarketScape report

The IDC MarketScape report is an essential point of reference for everything CPaaS globally.
Hand holding a rainbow

Customer experience in a transformed world

Dive into digital transformation and get the lowdown on how to deliver a positive customer experience.

Personalized communication at every step of the customer journey

01
02
03
04

Engage customers like never before

Drive higher engagement with personalized campaigns - on any mobile messaging channel! Ready to take your marketing to a new level? 

 

Offering a customer a deal

91%

Nationwide’s engagement rate using Rich SMS

Convert more – and watch revenue soar

You know what higher engagement leads to, right? More sales! Spark action with the right message at the right time.

Discount offer for customer

2750x

Nissan's ROI with Rich SMS campaigns

120%

increase in conversion for Telekom Deutschland using personalized video

Serve with efficiency. Get business results!

Boost efficiency, cut costs, and amplify engagement. Yes, our mobile messaging solutions can help you do all that. And more.

Track your shipping

17%

annual churn reduction for a major mobile operator

50%

Less time Budbee spent on maintenance

Secure your data and keep customers safe

No one likes fraud. Or data breaches. Or revenue leakage. So prevent them all! Stay secure with 2FA, number masking, account notifications, and more.

bank security alert

60%

Of FirstBank customers opted in to SMS updates

Engage customers like never before

Drive higher engagement with personalized campaigns - on any mobile messaging channel! Ready to take your marketing to a new level? 

 

Convert more – and watch revenue soar

You know what higher engagement leads to, right? More sales! Spark action with the right message at the right time.

Serve with efficiency. Get business results!

Boost efficiency, cut costs, and amplify engagement. Yes, our mobile messaging solutions can help you do all that. And more.

Secure your data and keep customers safe

No one likes fraud. Or data breaches. Or revenue leakage. So prevent them all! Stay secure with 2FA, number masking, account notifications, and more.

Why we're the global leader in mobile engagement

100%

reach – giving you access to every mobile phone on the planet 

600+

operator connections to allow you to scale communications globally

8/10

of the largest US tech companies are Sinch customers

147B

The number of customer engagements that Sinch enables every year

1 of 4

Go omnichannel - your customers already have!

We live in a mobile world. Talk to your customers on the channels they already use and love – they'll thank you for it! From texts to phone calls, Rich SMS to Instagram messaging, WhatsApp to AI chatbots... you know what, we can’t even list them all. Go nuts! 

connect with customers
multichannel conversation

The future of customer experience is conversational

Don't talk at your customers. Talk with them. No matter what channel they're using, you get 100% reach and endless possibilities - all with a single API. Now you can personalize every conversation, at scale! 

Engage and manage

Campaigns

Create and deliver personalized mobile messaging campaigns that transform brand experience.

Chatlayer

Scale your conversations using powerful AI chatbots and voicebots.

Contact

Let your customers chat with live agents via mobile messaging.

Contact Pro

Enable comprehensive omnichannel customer service experiences.
1 of 4

Build with confidence and boost your business - with just a few lines of code

Our SDKs and APIs are tried and true! Choose your preferred code language – we'll adapt. Whatever it is you want to build, we’re here to make it as easy as possible. Get started in no time with our extensive developer documentation and intuitive tutorials!  

import com.clxcommunications.xms.api.*;
import com.clxcommunications.xms.*;

public class Example {
      public static void sendSms() {
          try (ApiConnection conn = ApiConnection.builder()
          .servicePlanId("{spid}").token("{token}").start()) {
              MtBatchTextSmsResult batch = conn.createBatch(
              ClxApi.batchTextSms()
              .sender("12345")
              .addRecipient("46123123123")
              .body("Hello, world!")
              .build());

              System.out.println("Successfully sent batch " + batch.id());
          } catch (Exception e) {
              System.out.println("Batch send failed: " + e.getMessage());
          }
      }
}

 

import clx.xms
import requests

client = clx.xms.Client(service_plan_id='{spid}', token='{token}')

create = clx.xms.api.MtBatchTextSmsCreate()
create.sender = '12345'
create.recipients = {'46123123123'}
create.body = 'Hello, world!'

try:
    batch = client.create_batch(create)
except (requests.exceptions.RequestException,
    clx.xms.exceptions.ApiException) as ex:
    print('Failed to communicate with XMS: %s' % str(ex))

 

$client = new Clx\Xms\Client('{spid}', '{token}');

$batchParams = new \Clx\Xms\Api\MtBatchTextSmsCreate();
$batchParams->setSender('12345');
$batchParams->setRecipients(['46123123123']);
$batchParams->setBody('Hello, World!');

try {
    $result = $client->createTextBatch($batchParams);
    echo('Successfully sent batch ' . $result->getBatchId());
} catch (\Clx\Xms\ApiException $ex) {
    echo('Failed to communicate with XMS: ' . $ex->getMessage() . "\n");
}

 

90%

 engagement rate using Rich SMS

nationwide SMS case study teaser

9%

increase in average basket size

Les French Days by cDiscount
deutsch telekom case study teaser

Relax and lay back – you're in good hands!

Supernetwork

Who needs middle-men? Sinch has a Tier 1 network with direct connections to 600+ operators around the world.

True global reach

Reach any mobile phone on the planet – in seconds or less. With Sinch you get 100% consumer penetration.

One-stop shop

CPaaS, SMS, Voice, Video, Verification, SMS, rich messaging, SaaS, and more...we're here for all your mobile messaging needs! 

World-class support

We don't want to sell you a product. We want to help you succeed. Enterprises love our superior customer service!

1 of 4

What are you waiting for? Your mobile CX won’t transform itself!

Illustration of a girl talking in a handset

Try out Sinch now - for free!

No credit card needed
Send free test messages
Easy integration with Sinch API
Access your API credentials and manage your settings and configuration