Personalized experiences your customers love
Trusted by your favorite companies
2022 Gartner® Magic Quadrant™️
Sinch is recognized in the 2022 Gartner® Magic Quadrant™️ for Enterprise Conversational AI Platforms.
Ready to futureproof CX and increase ROI?
There’s a clear, winning strategy – make it easier to talk when and where your customers want.
Brave new world: Customer experience in 2022
Need to know what consumers want in 2022? So did we, so we asked 3,000 of them worldwide - and found some surprising answers.
Personalized communication at every step of the customer journey
Engage customers like never before
Drive higher engagement with personalized campaigns - on any mobile messaging channel! Ready to take your marketing to a new level?
91%
Nationwide’s engagement rate using Rich SMS
Convert more – and watch revenue soar
You know what higher engagement leads to, right? More sales! Spark action with the right message at the right time.
2750x
Nissan's ROI with Rich SMS campaigns
120%
increase in conversion for Telekom Deutschland using personalized video
Serve with efficiency. Get business results!
Boost efficiency, cut costs, and amplify engagement. Yes, our mobile messaging solutions can help you do all that. And more.
17%
annual churn reduction for a major mobile operator
50%
Less time Budbee spent on maintenance
Secure your data and keep customers safe
No one likes fraud. Or data breaches. Or revenue leakage. So prevent them all! Stay secure with 2FA, number masking, account notifications, and more.
60%
Of FirstBank customers opted in to SMS updates
Why we're the global leader in customer engagement
1
of 4
Engage and manage
1
of 4
package example;
import com.sinch.xms.ApiConnection;
import com.sinch.xms.SinchSMSApi;
import com.sinch.xms.api.GroupResult;
import com.sinch.xms.api.MtBatchTextSmsResult;
public class Example {
private static final String SERVICE_PLAN_ID = "SERVICE_PLAN_ID";
private static final String TOKEN = "SERVICE_TOKEN";
private static final String[] RECIPIENTS = {"1232323131", "3213123"};
private static final String SENDER = "SENDER";
public static void main(String[] args) {
try (ApiConnection conn =
ApiConnection.builder().servicePlanId(SERVICE_PLAN_ID).token(TOKEN).start()) {
// Sending a simple Text Message
MtBatchTextSmsResult batch =
conn.createBatch(
SinchSMSApi.batchTextSms()
.sender(SENDER)
.addRecipient(RECIPIENTS)
.body("Something good")
.build());
System.out.println("Successfully sent batch " + batch.id());
// Creating simple Group
GroupResult group = conn.createGroup(SinchSMSApi.groupCreate().name("Subscriber").build());
// Adding members (numbers) into the group
conn.updateGroup(
group.id(), SinchSMSApi.groupUpdate().addMemberInsertion("15418888", "323232").build());
// Sending a message to the group
batch =
conn.createBatch(
SinchSMSApi.batchTextSms()
.addRecipient(group.id().toString())
.body("Something good")
.build());
System.out.println("Successfully sent batch " + batch.id());
} catch (Exception e) {
System.out.println("Batch send failed: " + e.getMessage());
}
}
}
import clx.xms
import requests
client = clx.xms.Client(service_plan_id='{spid}', token='{token}')
create = clx.xms.api.MtBatchTextSmsCreate()
create.sender = '12345'
create.recipients = {'46123123123'}
create.body = 'Hello, world!'
try:
batch = client.create_batch(create)
except (requests.exceptions.RequestException,
clx.xms.exceptions.ApiException) as ex:
print('Failed to communicate with XMS: %s' % str(ex))
$client = new Clx\Xms\Client('{spid}', '{token}');
$batchParams = new \Clx\Xms\Api\MtBatchTextSmsCreate();
$batchParams->setSender('12345');
$batchParams->setRecipients(['46123123123']);
$batchParams->setBody('Hello, World!');
try {
$result = $client->createTextBatch($batchParams);
echo('Successfully sent batch ' . $result->getBatchId());
} catch (\Clx\Xms\ApiException $ex) {
echo('Failed to communicate with XMS: ' . $ex->getMessage() . "\n");
}
In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon.
Simon Dixon
Demand Manager in Communication Delivery & Logistics, Nationwide
90%
engagement rate using Rich SMS
Sinch was instrumental in helping us experiment and test our first RCS campaign. The impact was outstanding.
Etienne Barennes
Customer & Loyalty Project Manager, Cdiscount
9%
increase in average basket size
Sinch helped us drive increased customer engagement through personalized video messaging, which resulted in significantly improved open rates and an increased conversion to sales.
Lutz Heinel
Head of Creation Center Dialog, Telekom Deutschland
Relax and lay back – you're in good hands!
1
of 4
What are you waiting for? Your CX won’t transform itself!
Try out Sinch now - for free!
No credit card needed
Send free test messages
Easy integration with Sinch API
Access your API credentials and manage your settings and configuration