In many sectors, face-to-face customer conversations have been replaced with text messages, chat apps and chat bots. At the same time, businesses are feeling a sense of urgency to deliver an excellent customer experience as a competitive differentiator, and with smartphones almost saturating every consumer segment, video calling powered by CPaaS is rapidly rising toward an innovation peak. Our… read more
Hot on the heels of our white paper on Video Calling, where our primary research with OnePoll identified that enterprises are starting to leverage Video Calling, here’s the top 5 reasons why we think it’s the way forward for those… read more
You might have seen our latest white paper on The Future of Video Calling for Enterprises? It’s packed full of the primary research we commissioned into the Video Calling market. If you’ve not yet had the chance to sit down… read more
03 July, 2018 – San Francisco and Stockholm: Brands and businesses are increasingly integrating Video Calling functionality into their applications to help improve customer service, reduce costs, and acquire new customers – finds new research released today by Sinch, part… read more
The latest Sinch whitepaper has landed! In our first release of 2018, we look into the current market state of digital communication technologies, discovering that businesses are leveraging the potential of Video Calling. HOW CONSUMER DEMAND IS SHAPING THE FUTURE… read more
We’ve got a new tutorial for you! Our resident petrol head Christian Jensen has been on a steep learning curve, hanging out at racetracks and coming up with a really cool way to use SMS to manage signups and… read more
Following our recent introduction of a standalone Number Masking product, we thought we’d give you the low down on how this can be used in the real world, and what benefits it has to offer those who are looking to… read more
Collision is “America’s fastest growing tech conference” created by the team behind Web Summit. In four years, Collision has grown to over 25,000 attendees from 119 countries. Attendees include CEOs of both the world’s fastest growing startups and the world’s… read more
We will be attending the F8 Facebook Developer Conference from May 1st – 2nd in California, USA. This 2-day event is where developers and businesses explore what’s next in technology and learn about the new products and innovations Facebook is… read more
Microsoft’s ultimate developer event is almost here, Microsoft Build gathers innovative minds to connect, get inspired, and explore the future of the cloud, AI, mixed reality and more. The Sinch team will be heading to one of the fastest growing tech… read more