Instagram makes conversational commerce happen
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Attract new customers and keep existing ones engaged
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Got questions? We've got answers!
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What is the difference between an Instagram Business page and a Messenger API for Instagram?
While any Instagram user can create a business profile, Messenger API for Instagram powers chatbots, automation, and CRM integration.
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What use cases are approved by Facebook?
Government and political profiles are not currently available on Messenger API for Instagram. Health companies are allowed, except those providing patient care.
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What are the requirements for Messenger API for Instagram?
A human agent is required to maintain the Instagram Business profile, but your team can pair up with a bot for maximum efficiency.
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Can I directly message my customers on Messenger API for Instagram?
No. According to Facebook’s policy, customers can initiate the conversation, and the brands can only reply.
Sign up for Messenger API for Instagram
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