Get personal with Viber Business Messages
Viber has an active, engaged audience of 1 billion users in 190+ countries. Ready to go beyond SMS?
Go beyond SMS. Viber Business Messenger API helps you engage users with interactive content and secure business chats.
Why you need Viber Business Messages
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Branded messages
Treat customers like friends! With Viber you can list your brand in the sender ID, making messages more personal. -
Cost-efficient delivery
With Viber Business timestamps, you only pay for delivered messages. -
Security first
Got customers all around the world? No problem. Everything sent on Viber is end-to-end encrypted.
Benefits
Build trust and stand out with Viber
Global reach
Over 1 billion users
7M+ interactions every 60 seconds
Viber is used in 193 countries.
Rich message content
Stand out from traditional SMS by combining text, images, and buttons in your messages
Business profile page
Show your customers it’s really you! A business chat is highlighted by the green mark “V” (Verified) sender ID to display it as a verified sender.
Scalable to your business needs
Gain valuable customer insights
Curious how your customers are interacting with your message? Status callbacks let you know!
Smooth system integration
We know you’ve got your systems in place, and we won’t mess with that. Our conversation API easily integrates your with CRM, ERP and contact center systems.
Security first
Your customers care about message security – you should too! Luckily, the connection between Viber and end-users is always secured and encrypted with a unique key.
Features
Rich media messaging in a brand-native environment
Go past the 160-character limit
Stand out from traditional SMS by combining text, images & buttons
A perfect fit to your evolving message suite
Real-time business messaging reaching users all over the globe
Personalized content
Customize your message with interactive links and messages
Improved overlay
Lower block rates by allowing users to preview and allow future messages
Simple and quick integration
Get started on Viber Business Messaging API with minimal tech integration
Analytics
Track, monitor and improve messages as well as user interaction
