Sinch for Retail
E-commerce platforms and mobile apps aren't enough anymore. Stand out by offering a seamless, omnichannel customer experience.
A few of the clients we work with
Why Sinch for Retail?
Personalized onboarding and offers
Over 80% of consumers are more likely to buy when a brand offers a personalized experience – yet most companies aren’t listening. Crack the code by bringing all your customer data together into one journey.
x3.5
More likely to open a Facebook Message than a marketing email
Realtime conversations and support
Improve the CX by streamlining FAQs with chatbots, integrating audio and video chat into your website, or automating real-time order and delivery notifications on preferred messaging channels.
+25%
Conversion rate vs email
High security standards
Build trust and keep your platform secure and compliant by streamlining sign-up and sign-in processes to increase security and help customers feel safe.
11.3%
Conversion rate
x2
Conversion rate test base
Benefits
Products
Deliver value at each step of the customer journey
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Build promotional marketing campaigns based on preference
Relevance is critical if you want to stand out in a crowded space. Make every message count and get noticed for all the right reasons – put personalization at the top of your shopping list.
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Reach customers on their preferred mobile channel
What works best for your customers when they're on the go? It has to be mobile to catch them in the moment of need and get a speedy reaction. Channels like SMS and RCS fit the bill every time.
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Enhance the customer experience to build loyalty
Who doesn't want a customer that comes back time and again? Building the perfect CX with tools like video, SMS, and rich messaging goes a long way in helping build long-lasting relationships.
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Start a real-time conversation with your customers
Find out what your customers really want by talking to them. Use Rich SMS to send information on new and exciting products. Who knows where it will lead? A boost in sales, hopefully!
Start increasing conversions and multiply sales today!
