Make digital banking easy – and safe
Offer world-class security
People expect their financial institutions to be secure – duh. Build trust with verification tools, encrypted channels like WhatsApp, and a partner that’s ISO 27001 accredited. (Like Sinch!)
Stop fraud in its tracks
No one likes fraud. It’s bad for you and for your customers! Keep customers safe with 2-factor authentication, notify them of suspicious activity with account alerts on their preferred channels
Send friendly reminders and helpful alerts
Is a payment deadline coming up? Help your customers stay on top with messaging. Or send account updates, transfer confirmations, and other helpful notifications!
Build customer relationships that last
Customers want to hear more from their banks, on the channels that suit them. So give them what they want! (Psst...Get more insights in our “Bank to the Future” report. We’ve got tons of ideas for you!)
Engagement and support on every channel
Did you know that 83% of banking customers would like to receive support via mobile messaging? It’s time to pounce on that opportunity! With our engagement solutions, it’s easy – whether it’s your agents who will be doing the work, or a chatbot.
Scale your conversations using powerful AI chatbots and voicebots.
Enable comprehensive omnichannel customer service experiences.
One simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world!
Safer, smoother, simpler: Level up user experience
Sinch delivers a secure and smooth OTP experience and provides additional layers of security for high-value transactions or new user logins. Safer for you, safer for your customers.
Enhance your digital customer journey
Drive up engagement and conversions and engage customers across their journey with real-time conversations, timely notifications, and personalized, rich messaging campaigns.
Reach anyone, anywhere
Engage with your customers when and where it matters, on any channel. Sinch is the one-stop shop for all your communication needs — messaging, email, or voice!
Simplify customer support
Have someone available 24/7 with our conversational AI solution Chatlayer and deliver omnichannel support all in one place with Contact Pro.
Let us help you succeed!
Engage and build trust
With Sinch tools like Rich SMS, some of our finance customers have scored engagement rates of over 90%! So, get with the times and start creating meaningful experiences — at scale.
Convert like never before
Get more customers and more business! Using Sinch RCS, insurance company Macif received 3x the click rate of email - and Belfius Bank used our Chatlayer AI to increase conversions by 87.5%!
Serve your customers better
Delivering top-notch service doesn’t have to be hard! Use personalized, automated alerts to keep customers informed about their balance, deposits, transactions, upcoming payments, security alerts...you get the idea.
Support on any channel
Speed is of the essence when preventing fraud — which is why Nordics banking giant Nets uses Sinch two-way SMS to communicate with customers. No matter what the channel, offer support that’s instant and contextual!
alerts sent each month
years working with Sinch
of customers opted-in to SMS
increase in completed insurance claims
banking app in Belgium
SMS sent each year
Get more insights on how to wow financial services customers
Download 3 Factors to Drive Growth and Optimize Costs During Times of Crisis in Financial Services