Financial Services

Communications infrastructure you can bank on

Build reliable, scalable, and compliant customer experiences on a platform designed for modern financial services.

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Join the thousands of financial services companies that trust Sinch’s communications infrastructure

The industry is moving fast, and expectations have never been higher. Can you keep up?

Your communications look dated

Old-school emails and standard calls look a bit retro next to modern RCS messaging, precision emails, and branded in-app calls.  

Fraudsters are working overtime

AI is making attacks faster and more sophisticated. The space between you and your customers has never been more crowded — or dangerous.  

The fragmented stack is holding you back

You’re spending too much time untangling technical sprawl instead of building innovative new features.  

Here’s how Sinch can help

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Communications your customers can trust

We give you the tools and guidance to ensure that you are the most reputable you can be on the channels you choose. 
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Untangle your infrastructure

Consolidate your API mess into one unified dashboard with a partner you can count on. 
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Stay ahead of the regulators

From strict channel rules to complex industry compliance, our products are built with best practices baked right in.  
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Give your AI a solid foundation

Keep your AI agents running smoothly with low-latency, best-in-class network infrastructure. 

Revolutionizing the personal loan experience with rich messaging

91%
read rate
€20M
in loan simulations
Read the customer story
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“In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon.“
Simon Dixon Demand Manager in Communication Delivery & Logistics, Nationwide
Read the customer story
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How Avtal increased recovery rates by more than 50% with SMS and email

“Sinch’s tech is really well built out, there’s a ton of documentation that makes it friendly for our engineering team. And then on the support side, we get amazingly quick responses.“
Khaled Bittar CEO of Avtal
Read the customer story
How Avtal increased recovery rates by 50% with SMS and email

Operate communications your customers will trust

Keep your reputation spotless across every major channel. We pair smart intelligence tools with experts who know exactly how to optimize your configuration, no matter which channel you’re using.

  • Upgrade to modern messaging like RCS and WhatsApp, backed by automatic SMS failover so you never miss a beat.  

  • Monitor your email health with precision scoring and proactive support from your dedicated technical account managers. 

  • Eliminate impersonation risks with verified, branded in-app voice calls.  

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Stop wrestling with your tech. Start accelerating.

Trade your fragmented, patched-together systems for a streamlined platform that empowers your team to move fast and lead the digital charge.

  • Manage everything in one place: Control all your channels, analytics, and configurations from a single unified dashboard.

  • Simplify your operations: Manage team access, check system status, and get expert support from one central hub.

  • Streamline your audits: Partner with a single, publicly traded vendor that has been profitable since day one.

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Layer in sophisticated signals to identify the fraudsters

With real-time number intelligence, we help you stop the bad guys in the background. Protect your customers and your bottom line from SIM swaps, traffic pumping, and fake accounts.

  • Detect SIM swaps and compromised accounts before fraudsters can log in.

  • Block Artificial Inflation of Traffic (AIT) and other expensive scams.

  • Verify users quietly in the background — keeping them secure without ruining their experience.

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Global reach you can count on 

Enterprise-grade infrastructure, massive channel coverage, and advanced tools. We give you the scale you need to grow anywhere.

  • Reach anyone, anywhere through voice, messaging, email, and more.

  • Rely on 99.95% uptime SLAs and smart failover mechanism that guarantee delivery.

  • Partner with a recognized leader by Gartner, IDC, and Omdia.

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All the channels you need, in one place

Simplify your stack, unify your team, and deliver a seamless experience across the entire customer journey.

Email SMS RCS WhatsApp Network voice In-app voice In-app push Live Chat Email SMS RCS WhatsApp Network voice In-app voice In-app push Live Chat

Want to learn more? Let’s talk.

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