Building a successful mobile messaging strategy in 27 countries at once
Discover how Nissan increased ROI and improved customer experience when transitioning to mobile messaging, as part of their wider business strategy.
First broadcast June 2020
Resources
Our latest research, reports, whitepapers and guides are all here for you to enjoy. Make sure to check back soon to catch the next essential read!
Step up your authentication process and maintain positive customer experiences
Fraud analysts need to be agile and adaptive to keep up with creative fraudsters – watch our latest webinar in partnership with Nets Denmark to find out how.
First broadcast April 2020
Going beyond email to personalized rich media
Michael Ahearn, VP of Customer Development & Strategy at Sinch, addresses marketing challenges. And as a result, he presents the tools, channels, and ways businesses can be more relevant and engaging.
First broadcast April 2020
What it takes to launch a successful RCS Business Messaging service
Sinch’s Robert Gerstmann, alongside A&T’s Neil McGrath, talked over the key things to consider when launching an RCS Business Messaging service and how major US operators are working to make it a success in our latest webinar.
First broadcast February 2020
Verify numbers for login or signup
In the wake of the closure of Facebook’s Account Kit product, Sinch’s Magnus Lundstedt and Philip Healy hosted a webinar demonstrating our Verification solution as the perfect replacement.
First broadcast December 2019
State of Consumer Mobile Engagement 2020
It’s here! The follow-up webinar to our ground-breaking report has landed, with Sinch’s CMO Jonathan Bean and Oracle’s Michael Ricci providing must-see insights into mobile’s future.
First broadcast December 2019
Personalization 2.0 – How to excel in mobile marketing in 2020
Jon Beckman and Anna Jäger, two experts in the field of marketing, hosted a webinar looking into personalized mobile messaging and how it can futureproof CX in 2020 and beyond!
First broadcast November 2019
Mobile consumer engagement 2020
An in-depth, global study of how brands deliver exceptional mobile experiences – and what consumers say they want most. Take a deep dive into the future of engagement right here!
First published November 2019
Signaling Security from 3 Perspectives
Fredrik Söderlund, our resident expert in software security, teamed up with GSMK and Orange for this webinar, as we explored Signaling Security from multiple angles. Watch it back now!
First broadcast October 2019
10 Digit Long Codes (10DLC) – What you need to know
With shared Short Codes in the US market causing compliance issues, carriers have stepped in to make accountability a priority. Hit that button below to find out why 10DLCs could be the answer.
First broadcast October 2019
Engaging Conversations – An enterprise guide to RCS & WhatsApp
Watch the recording of our recent webinar to find out how to get started with Rich Messaging and discover how enterprises are already using it to take engagements to the next level!
First broadcast June 2019
Strengthening customer relationships through mobile engagement
We teamed up with MEF for this webinar, watch the recording to get in on the fireside chat between Matt Ramerman and Tim Green, as they discuss everything Personalized Messaging.
First broadcast June 2019
Messaging and Personalization – Transitioning from loyalty to relevance
Capture your customers attention and encourage them to interact with your brand – it’s all about adding value with personalization in our latest eBook.
First published June 2019
RCS Messaging – The Next Level of Customer Engagement
The third in our 4 part series of eBooks looking into customer service is available now! Get your copy today and take a look at how RCS is set to shake up the enterprise messaging industry!
First published Mar 2019
A2P Messaging – The Business of Communication
A2P SMS use is set to sky rocket thanks to firewalls, the MEF Code of Conduct and the cracking customer service it offers. Be there for lift off!
First published Nov 2018
Enterprise CPaaS – The Customer Service Imperative
Customers are becoming more demanding than ever and they expect you to meet their needs at every turn. How? Our eBook has the answers.
First published Sep 2018
Sinch – Enterprise Video Calling
Want to find out more about Video Calling? What it can do for you, who is using it and how? You’re in the right place.
First published Jul 2018
A Guide to GDPR & Enterprise Messaging
We might all be overloaded with GDPR, but it’s important to know how it affects you. Get the low down in our latest guide.
First published May 2018
MEF Webinar: GDPR and Enterprise Messaging
You need to watch this webinar if you’re in any doubt about what GDPR is or what it means for your company – it’ll soon be the law!
First broadcast Apr 2018
CPaaS – Transforming Enterprises
You may have heard about CPaaS, but do you know what it really is? We can point you in the right direction with our latest whitepaper.
First published Apr 2018
Webinar: SS7 and Diameter – Exploit Delivery Over Signalling Protocols
Watch the recording of our SS7 and Diameter – Exploit Delivery Over Signalling Protocols Webinar in its entirety right here!
First broadcast 2017
Webinar: Hijacking Network Elements Over SS7: A New Type of Attack
Watch the recording of our Hijacking Network Elements Over SS7: A New Type of Attack in its entirety right here!
First broadcast 2017
How are Cloud Services Changing the Telco Landscape?
Today’s mobile operators are facing challenges from new entrants who are changing the telco landscape. One key driver of this change is the increasing viability of Cloud Services.
First published April 2018
How PCC Can Provide a Competitive Edge?
There’s a constant battle for market share in the cloud communications space. Want to embrace the opportunity and remain competitive? Then a digital transformation is needed!
First published Jan 2018
How Can I Protect My Network?
Mobile networks are exposed; under attack, insecure or even broken. We hear it in the media, through reports and at conferences. But, really, how bad is it?
First published Sept 2017
Future of Enterprise Messaging Report
The machines are rising! Check out our latest white paper on SMS, RCS and Chat Bots – it’s all about automation in the B2C market.
First published 2017
Webinar: RCS – The Future of Enterprise Messaging
RCS is promising to shake things up, with all the benefits it offers it’s hardly surprising! Want to find out more?
First broadcast 2017
MEF Future of Messaging Guide
What does the future hold for messaging? Find out what’s around the corner for one of the world’s most powerful communication tools.
First published 2016
MEF Fraud Report
Open a window to the world of how SMS is being affected by spam and fraud. Our report in partnership with MEF has all the details.
First published 2016
MEF Mobile Messaging Report
Dive into SMS and chat app use around the world! We teamed up with MEF to bring you the low down from 9 different countries.
First published 2016
Sustaining A2P SMS Growth
Get the low down on SMS with our global enterprise survey. We joined forces with Ovum to take a look at SMS revenue and growth potential.
First published 2015