Committed to public safety
It's about public safety — and compliance
Endpoints supported with our 911 services
911 calls processed on our network each month
Sinch Voice U.S. population share of awarded NG911 call aggregation services
Public safety answering points (PSAP) you need to reach in the U.S., Canada, PR and USVI
Super-charge your next generation 911 adoption
Smooth transition to NG911
Public safety can’t wait. Don't let out-of-date technology prevent first responders from addressing emergency situations in your community! Sinch has the agility, expertise, and nationwide network capacity you need to accelerate the delivery of your next-generation 911 implementation.
A nationwide network you can rely on
Our facility-based tier 1 network spans the whole United States and has multiple layers of geo-redundancy to ensure public safety grade availability and scalability.
Easy-to-implement, cost-effective solution
Turn-up and scale a cost-effective emergency service solution in no time without sacrificing quality for your state, county, or organization.
Future-proof for end-state NG911 i3
As Public Safety adopts video, data, real-time text, and IoT feeds, our NG911-ready network allows you to deliver and interwork NG911 sessions with various next-generation core services (NGCS) provider platforms.
From information security processes, to systems, portals, APIs, and call detail records, we're always compliant with industry standard quality management practices — we're certified for ISO 9001:2015, TL 9000, and ISO 27001!
Get started with the best IP-based NG911 solution out there!
SIP and TDM flexibility
We aggregate calls from OSPs using SIP points of interconnection (POIs) and in-LATA TDM POIs for local interconnection.
Let us take care of initial migration and ongoing management, from proactive network grooming to TDM-to-SIP conversions, and more.
We're always in line with industry standards, which means our services are compatible with all NGCS providers.
Our network is carrier-diverse and geographically redundant with flexible APIs and a self-service portal for reporting.
Our service provides protocol conversion to SIP and delivers calls to the NGCS platform.
Selective router connectivity
Our platform supports migrations and ongoing call transfers to legacy public safety answering points (PSAPs).