Committed to public safety

10M

Endpoints supported with our 911 services

1.8M+

911 calls processed on our network each month

37%

Sinch Voice U.S. population share of awarded NG911 call aggregation services

5,000

Public safety answering points (PSAP) you need to reach in the U.S., Canada, PR and USVI

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Super-charge your next generation 911 adoption

  • Smooth transition to NG911

    Public safety can’t wait. Don't let out-of-date technology prevent first responders from addressing emergency situations in your community! Sinch has the agility, expertise, and nationwide network capacity you need to accelerate the delivery of your next-generation 911 implementation.

  • A nationwide network you can rely on

    Our facility-based tier 1 network spans the whole United States and has multiple layers of geo-redundancy to ensure public safety grade availability and scalability.

  • Easy-to-implement, cost-effective solution

    Turn-up and scale a cost-effective emergency service solution in no time without sacrificing quality for your state, county, or organization.

  • Future-proof for end-state NG911 i3

    As Public Safety adopts video, data, real-time text, and IoT feeds, our NG911-ready network allows you to deliver and interwork NG911 sessions with various next-generation core services (NGCS) provider platforms.

  • Customer-obsessed service

    From information security processes, to systems, portals, APIs, and call detail records, we're always compliant with industry standard quality management practices — we're certified for ISO 9001:2015, TL 9000, and ISO 27001!

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GOVERNMENT SOLUTIONS

Work with 911 call aggregation experts

Municipalities, counties, and state governments face unique public safety needs, and we get it. We're leading the implementation of next-generation (NG911) call aggregation from coast-to-coast and have worked closely with many originating service providers (OSPs), NGCS providers, and government entities on large deployments.

With years of experience as a service provider for many OSPs, our expert team makes onboarding and migration to our call aggregation architecture a breeze and helps you get ready for the future of E911 — with a comprehensive solution!

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SERVICE PROVIDER SOLUTIONS

Simplify your migration to NG911

States and counties are adopting different interfaces and technologies at different times. We take the headache out of the equation with a future-proof, single interface into the 911 system — and of course, we also manage the complexities of the transition to NG911 for you!

So what are you waiting for? Save time and resources with an industry-leading turn-key solution and meet ever-changing NG911 interconnectivity, location delivery, and NENA i3 requirements effortlessly!

SIP and TDM flexibility

We aggregate calls from OSPs using SIP points of interconnection (POIs) and in-LATA TDM POIs for local interconnection.

OSP management

Let us take care of initial migration and ongoing management, from proactive network grooming to TDM-to-SIP conversions, and more.

Universal support

We're always in line with industry standards, which means our services are compatible with all NGCS providers.

Maximum flexibility

Our network is carrier-diverse and geographically redundant with flexible APIs and a self-service portal for reporting.

SIP conversion

Our service provides protocol conversion to SIP and delivers calls to the NGCS platform.

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Selective router connectivity

Our platform supports migrations and ongoing call transfers to legacy public safety answering points (PSAPs).

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Let's help you get started!

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