Customer stories

Major brands all around the world use Sinch products to succeed – so can you! Discover how we help brands increase customer engagement, satisfaction, and growth. Get inspired!
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Revolutionizing the personal loan experience with WhatsApp

We're delighted with this initiative. WhatsApp is more than a new channel for us. It's a new way of interacting with our customers which allows us to understand their needs and provide ultra-personalized offers in the same discussion thread. The power of WhatsApp lies in the ability it gives us to cross-reference conversation data with customer data to personalize subscription processes.
Sabrina Giry Fernandez
Head of CRM, HSBC
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Nissan’s path to better sales and engagement: personalized mobile messaging

We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs.
Claire Laurent
Senior Account Director at Publicis, Nissan’s marketing partner
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