Customer stories Major brands all around the world use Sinch products to succeed – so can you! Discover how we help brands increase customer engagement, satisfaction, and growth. Get inspired! AAA drives meaningful member experience change through mobile messaging Working with the team at Sinch was easy. We described a business challenge and together we developed an innovative solution that solved our immediate need but also gave us a tool that could be grown to meet / exceed future opportunities. Terry Chegwin Managing Director, ConneXions Group, AAA Read the story Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan’s path to better sales and engagement: personalized mobile messaging We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner Read the story How FirstBank went from financial institution to tech company Our work with Sinch began in 2008 and is vital in delivering not just messages, but on our promise of meeting customers where they want to be met. Kelly Kaminskas Digital and Retail President, FirstBank Read the story Sort by: Industries IndustryAutomotiveConsumer AppsEcommerceElectionFinancial ServicesFood DeliveryHealthcareHospitalityHuman ResourcesInsuranceLogisticsRetailSaaS & TechnologySocial messaging appsSportsTelecomTravelUtilities Products ProductFax APIUnified CommunicationsSMS for OperatorsRCSRich SMSShort CodesSinch for MarketingSMSSMS VerificationToll-Free NumbersVerificationA2P MonetizationAIChatbotsChatlayer.aiContact ProConversation APIConversational MessagingMMSMessenger API for InstagramInstagramIn-App Voice CallingFlash Call VerificationWhatsApp Parfym.se Driving Black Friday and CX success through personalized SMS campaigns Read article Picard Boosting engagement over the holiday season with RCS Read article European Commission Delighting young travelers with automated support Read article BizBike Optimizing customer service and costs with an AI chatbot Read article Mirka How an SAP-integrated contact center unified global customer service at Mirka Read article VanMoof How VanMoof used an AI chatbot to scale customer service – without increasing costs Read article iFood How iFood served up conversational AI to improve B2B communication with drivers, restaurants, and end-users Read article Orion How a 24/7 WhatsApp chatbot boosted visitors and sales for Orion Mall Read article Argenta How Argenta banked a 95% CSAT score with an AI chatbot Read article Spruce Health Spruce Health safeguards patient information with seamless Fax API Read article QDOBA Mexican Eats QDOBA improves team productivity with Sinch Unified Communications Read article ARYZTA Journey to the cloud: Transforming ARYZTA’s contact center Read article Florida Orthopaedic Institute Florida Orthopaedic Institute unites disparate systems for a reliable telecom solution Read article Salehiya The perfect remedy for a contact center Read article GoLive Transforming communication with mobile messaging — and white-glove service from Sinch Read article Triodos Bank Verified customer accounts at scale Read article CubaMessenger Making a Cuban connection with In-App Voice Calling Read article Intermarché Elevating the retail experience with rich messaging and conversational AI Read article Load more
AAA drives meaningful member experience change through mobile messaging Working with the team at Sinch was easy. We described a business challenge and together we developed an innovative solution that solved our immediate need but also gave us a tool that could be grown to meet / exceed future opportunities. Terry Chegwin Managing Director, ConneXions Group, AAA Read the story
Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan’s path to better sales and engagement: personalized mobile messaging We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner Read the story
How FirstBank went from financial institution to tech company Our work with Sinch began in 2008 and is vital in delivering not just messages, but on our promise of meeting customers where they want to be met. Kelly Kaminskas Digital and Retail President, FirstBank Read the story
VanMoof How VanMoof used an AI chatbot to scale customer service – without increasing costs Read article
iFood How iFood served up conversational AI to improve B2B communication with drivers, restaurants, and end-users Read article
Florida Orthopaedic Institute Florida Orthopaedic Institute unites disparate systems for a reliable telecom solution Read article
GoLive Transforming communication with mobile messaging — and white-glove service from Sinch Read article
