Learn how to engage, inspire, and sustain conversations with customers during and post-COVID with our latest report: Customer experience in a transformed world. Read more

Customer stories

How Sinch helps clients succeed every day

Take a look at how our clients are using Sinch products to meet the needs of their customers and be inspired!

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Finance

Helping prevent fraud with two-way SMS

Nets relies on Sinch to help prevent fraudulent payment transactions, while also driving down costs and increasing staff productivity

Telecommunications

How a leading telco increases client & employee satisfaction with Conversational AI

Proximus used Sinch technology to boost results across multiple areas of their business. You can, too!

Retail

Nissan’s path to better sales and engagement: personalized mobile messaging

Nissan leveraged CRM data to customize personalized Rich SMS campaigns, forging long-lasting customer relationships after purchase.

Insurance

How Belfius nearly doubled submitted insurance claims with conversational AI

The largest bank in Belgium has a revolutionary way of handling insurance claims - with incredible results.

Retail

The price is right!

Cdiscount deploys messaging campaign to increase revenue from their 9 million strong customer base

Telecommunications

Personalization for the nation

Telekom Deutschland sends engagement levels soaring with personalized video messaging sustainability program