Some of our Happy Clients

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Main Features

  • Easy to Start- No Coding
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    Our chatbots don’t require any coding skills to set up. You can start building your bot instantly with our easy-to-use templates, that are tailored to your industry and fit your exact needs. 

    Try it now
  • Multilingual - Best in class NLP
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    Chatlayer’s Natural Language Processing (NLP) allows your bot to understand and communicate with your customers in more than 100 languages across any channel. 

    We’ve benchmarked our platform against one of the most well-known AI players in the market. The results will surprise you! Check them out below

    NLP Benchmark
  • Multichannel
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    Enable conversations with your customers everywhere by placing your bot in your favorite and most used channels, through text or voice! 

    All Channels here
  • End-to-end integrations
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    Chatlayer SaaS platform easily integrates with all major CRM, ticketing systems, knowledge base and contact center solutions through our API. 

    Check out integrations here
  • Smart Analytics
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    Chatlayer provides analytics directly on the platform. Individual bot messages can be fully analysed and Chatlayer’s dashboard features allow administrators to inspect the overall health of a particular bot. 

    Check out more here
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Documentation
The team supported us all the way, from campaign brief to concept creation and
implementation. Within a few weeks, we were ready to roll.
Clémence Rosier
CRM Project Manager at Intermarché

60%

Bot engagement rate

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We fully automated our FNOL (First Notification of Loss) process using Chatlayer. We reached to save more than 500 hours per month and handle more than 27000 claims per year in a fully automatic way.
Giani-Luigi Driesen
Application Owner Chatbots

87%

Increase in completed insurance claims

Read Full Story
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With Chatlayer, our customer satisfaction increased and we reached to fully automate ticket rose significantly to 94.5%. We were also able to integrate the Chatlayer platform easily with our existing CRM platform.
Mariana Leite
Head of Commercial

94.5%

Tickets automated

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Since using chatbots from Chatlayer, we’ve seen an increase in NPS and 30% of all our interventions are now booked through our Chatbot.
Louis Vanhove
CEO / Co-founder

70%

Reduction in service costs

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Our new colleague *Charlie* is doing really well. Because of its quick reaction to simple questions, we can focus on the real work.
Ilke Schiltz
Customer Support Agent

24 days

Of worked saved in the first 1.5 months  

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Explore more success stories

Success Stories
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Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms!

Scale your conversations and boost your customer experience with AI

Automate customer care

Automate up to 90% of interactions and offer an effective customer support at scale.

Drive conversations

Create real and meaningful conversations with your customers and engage with them anytime. 

Keep it personalized

Create a unique 1:1 experience with your clients and prospects.

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Conversational AI Playbook
Best Starting Kit

The Conversational AI Playbook

Insights in successful Conversational AI omni-channel bots from diverse industries – all-in-one!

The relevance on Conversational AI
5 Quick benefits of using smart AI Chatbots
Possibilities of Conversational AI via all relevant channel without more effort
Conversational AI in Action: several success stories from different industries with KPIs and ROI
Download
Join our Partner's program

Let's team up!

Get the most out of our tools thanks to our network of trusted partners.

Together, we deliver valuable end-to-end business solutions and unlock the full potential of chat & voice bots. 

Find a Partner
Become a Partner
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Some FAQ's

  • What is Conversational AI?

    Conversational AI enables communication between computers and humans. By using technologies like natural language processing (NLP) and machine learning. Voice and chatbots can interpret human speech and text, determine the appropriate response, and respond in a way that’s natural and easily understandable to humans. 

    Learn more here
  • What is Conversation design?

    Conversation design is a combination of technology, psychology, and language that takes into consideration both human and AI limitations and possibilities to create the best user experience possible. Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way and have real conversations together.

    Learn more here
  • How do I build a bot?

    Our platform wis very user friendly. When you log in to the platform, you’ll find best-practice templates to guide you. You can use these or adapt them as you like but if you want to know how to set up your first chatbot in minutes, read the article below.

    Read article
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Book a demo and chat with our experts to start implementing your first bot!

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