CHATLAYER

Create smart bot conversations effortlessly

Engage and delight your customers 24/7 with human-like, personalized voicebot and chatbot conversations.

Talk to an expert

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Hey Michel 👋, did you see these new sneakers? Based on your previous purchase I think you might like them!

These look great but how much are they?

$129 but I can offer you a discount of 15%

Great, then I'd like to order them

Very well. Size 11, right?

Always-on engagement at scale

Automate customer care

Deliver always-on, quick, and effective customer support at scale.

Drive conversations

Engage customers on their favorite messaging channels with relevant conversations that convert.

Keep it personalized

Create a 1:1 experience effortlessly - our platform integrates seamlessly with your back end!

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Build human-like voice and chatbots in no time

From lead generation to customer support, our intuitive platform and templates for banking, insurance, food delivery, HR, and customer care make it easy to build chatbots for any use case.

Add intents, expressions, and more in just a few clicks! Your AI bot is automatically retrained - and it's available in more than 100 languages!

Talk to an expert

With Chatlayer customer satisfaction of fully automated tickets rose significantly to 94,5%. We were able to integrate the Chatlayer platform easily with our existing CRM platform.

Mariana Leite

Head Of Commercial at iFood

94,5%

We fully automated our FNOL (First Notification of Loss) process using the conversational ai platform from Chatlayer. We saved more than 500 hours per month on a single product and are now handling more than 27000 claims per year in a fully automatic way.

Giani-Luigi Driesen

Application Owner Chatbots

We have automated our channel back-office completely using the Chatlayer platform. Today our brand ambassadors can ask questions about the loyalty programs, order tracking in a fully automated way on Facebook Messenger, WhatsApp.

Claudia Meira

CIO Avon Brazil

Conversation on phone between customer and Avon representative

Enable conversations on any channel

Engage customers with SMS, MMS, RCS, WhatsApp, Apple Business Chat, Facebook Messenger, and more with our Conversation API. Set it up in less than five minutes and you’re done!

Push data easily between systems and scale as you grow with our user-friendly webhook API on the front or back end of any web-based application.

See documentation

Illustration of woman working at computer and smiling

Build smart bot conversations with an award-winning platform

100% user-friendly

Build a chatbot in just a few clicks without any coding skills - it's as easy as 123!

100+ languages

Choose from 100+ standard languages - no need to switch interfaces or retrain your bot!

Scale effortlessly

Our self-balancing cloud clusters can handle more than 10,000 messages at a time.

Built for privacy

Your data is safe with us. We recognize PPI and give clients full control over stored data.

Optimize as needed

Analyze and improve chatbot flows and conversations on a granular level via our powerful, user-friendly dashboard.

Go omnichannel

Engage on the world's most popular channels by adding chatbots to your apps or software with our webhook API.

Integrate smoothly

Integrate with all major CRM, ticketing, and contact center solutions. Use our API to integrate with your own software.

Start voice conversations

Connect a phone number to your chatbot to create a dynamic voice experience!

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Got questions?

Do I need coding skills to build a bot?

Our platform doesn't require any programming experience. If you have a solid understanding of UX, you can build a good conversational experience in just a few minutes!
How do I build a good bot?

We’ve got a lot of experience with bot design and are happy to share the wealth. When you log in to the platform, you’ll find best-practice templates to guide you. You can use these or adapt them as you like – no additional costs involved!
How does it work?

We use a proprietary NLP engine that immediately recognizes the underlying intent of any given sentence. We also use self-learning algorithms and have trained our AI model to understand more than 100 languages straight out of the box.