CHATLAYER
Engage and connect with your customers 24/7 across multiple channels with smart chatbots & voice bots
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Hey Michel 👋, did you see these new sneakers? Based on your previous purchase I think you might like them!
These look great but how much are they?
$129 but I can offer you a discount of 15%
Great, then I'd like to order them
Very well. Size 11, right?
Some of our Happy Clients
Main Features
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Easy to Start- No Coding
Our chatbots don’t require any coding skills to set up. You can start building your bot instantly with our easy-to-use templates, that are tailored to your industry and fit your exact needs.
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Multilingual - Best in class NLP
Chatlayer’s Natural Language Processing (NLP) allows your bot to understand and communicate with your customers in more than 100 languages across any channel.
We’ve benchmarked our platform against one of the most well-known AI players in the market. The results will surprise you! Check them out below
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Multichannel
Enable conversations with your customers everywhere by placing your bot in your favorite and most used channels, through text or voice!
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End-to-end integrations
Chatlayer SaaS platform easily integrates with all major CRM, ticketing systems, knowledge base and contact center solutions through our API.
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Smart Analytics
Chatlayer provides analytics directly on the platform. Individual bot messages can be fully analysed and Chatlayer’s dashboard features allow administrators to inspect the overall health of a particular bot.
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ChatGPT
Make your chatbot next-generation!
Possibilities are endless, and now with the GPT-3 integration on Chatlayer you are able to empower your bots with even more personalised responses to your users.
implementation. Within a few weeks, we were ready to roll.
60%
Bot engagement rate
24 days
Of worked saved in the first 1.5 months
70%
Reduction in service costs
87%
Increase in completed insurance claims
94.5%
Tickets automated
Explore more success stories
Scale your conversations and boost your customer experience with AI
Some FAQ's
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What is Conversational AI?
Conversational AI enables communication between computers and humans. By using technologies like natural language processing (NLP) and machine learning. Voice and chatbots can interpret human speech and text, determine the appropriate response, and respond in a way that’s natural and easily understandable to humans.
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What is Conversation design?
Conversation design is a combination of technology, psychology, and language that takes into consideration both human and AI limitations and possibilities to create the best user experience possible. Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way and have real conversations together.
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How do I build a bot?
Our platform wis very user friendly. When you log in to the platform, you’ll find best-practice templates to guide you. You can use these or adapt them as you like but if you want to know how to set up your first chatbot in minutes, read the article below.
Book a demo and chat with our experts to start implementing your first bot!
