What can I do with KakaoTalk Bizmessages?

KakaoTalk for marketing

Run campaigns, send promos, and engage customers with rich media marketing messages. 

kakao handset image

98%

open rate of mobile messaging

KakaoTalk for sales consultations

Close deals more quickly by clearing up all those burning pre-sales questions and be on hand for any post-sale follow-ups. 

kakao talk handset

use chatbots or live agents to answer questions

KakaoTalk for customer support

Enjoy reduced phone bills while KakaoTalk takes the routine query strain. Connecting live agents is always an option for more complex cases.  

kakao talk handset image

89%

of consumers want two-way conversations over messaging apps

KakaoTalk for notifications

Keep customers up to date on deliveries, appointments, schedule changes, and more - whatever you need.  

kakao talk handset image

send notifications to your customers’ phones

KakaoTalk for marketing

Run campaigns, send promos, and engage customers with rich media marketing messages. 

KakaoTalk for sales consultations

Close deals more quickly by clearing up all those burning pre-sales questions and be on hand for any post-sale follow-ups. 

KakaoTalk for customer support

Enjoy reduced phone bills while KakaoTalk takes the routine query strain. Connecting live agents is always an option for more complex cases.  

KakaoTalk for notifications

Keep customers up to date on deliveries, appointments, schedule changes, and more - whatever you need.  

Why KakaoTalk for business?

  • 24/7 availability 

    South Korean consumers demand fast, online replies. Connect chatbots and live agents to improve the customer experience and get the edge on the competition. 

  • Reach customers across the entire journey 

    Hit every part of the customer journey with marketing messages, transactional notifications, and live chat capabilities.

  • Engage your audience 

    Get noticed with eye-catching images and interactive call-to-action buttons that are too good to miss!

Woman shopping on a mobile phone

KakaoTalk API with Sinch 

At Sinch, we offer KakaoTalk business messaging through our Conversation API. Got business in other countries with different apps? No problem, turn them on in just a few clicks with a single API integration. 

We ensure smooth integration with documentation and support in English and helpful tips and advice on the Sinch community.  

Want to target other markets? With other global and regional messaging apps built into the same integration, we’ve got you covered. 

Conversation API

Frequently asked questions

  • What is KakaoTalk?  

    With 97% of the country’s population using KakaoTalk, it’s the number one messaging app in South Korea, used for everything, from messaging to booking taxis to banking, shopping, and so much more! 

    Any brand serious about doing business in South Korea should be on KakaoTalk, or they risk losing customers to local brands who are. 

  • How can businesses use KakaoTalk?  

    Much like Facebook or Instagram, businesses can create branded ‘channels’ on KakaoTalk that users follow or ‘become friends with’ in KakaoTalk lingo.  

    Brands can then use ‘Bizmessages’ to send updates, promos, coupons, etc., and grow their business.  

    Transactional notifications can be sent to any KakaoTalk user to give updates as needed. 

  • Where can I find more information on KakaoTalk?

    You can read detailed articles on our community page

Instagram

Take user experience to the next level with real-time conversational commerce on Instagram.

Telegram

Use the Telegram API to send messages to users around the world. Add Telegram business capabilities for marketing, sales and, customer support.
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Ready to start chatting with customers on KakaoTalk?

Illustration of a girl talking in a handset