What can I do with Telegram business messaging?
Telegram for marketing
If a Telegram user follows your business (or ‘starts your company bot’, as it’s called on Telegram), that’s a green light to send announcements, product updates, and promotions!
Telegram for sales
Give new and existing customers live consultations to ask all those burning pre-sales questions so you can close that deal. Be there for follow-up queries post-sale too.
Telegram for customer support
Cut down on expensive phone calls for routine queries and put Telegram to work instead! Connect live agents and be there when customers need a little bit of extra help.
Top features of Telegram for business
Build a successful brand
Quickly build loyalty and trust with a branded Telegram Official account.
Easily send newsletters, updates, and promos to followers on Telegram. No additional opt-ins required!
Create eye-catching content that’s impossible to ignore with a range of rich media (with no size limits!), including images, video, and more.
Offer seamless customer support by saving conversations and context. Connect Telegram with your contact center and let your agents shine.
Be there when it matters
Make it simple for customers to get the help they need. Be seconds away with in-app search, QR codes, and direct chat links.
Reduce time spent on repetitive questions - integrate a chatbot into Telegram and free up busy call center staff for more complex queries.