Why your business needs a live chat

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Generate more leads

Capture interest from users of your app and web visitors with interactive lead gen experiences. 

in-app chat lead generation for holiday

89%

of consumers want two-way conversations via messaging

Send sales soaring 

Never miss an opportunity to convert! Make sure all customers can easily find the info they need before purchasing. 

in-app chat support question

Perfect for quick queries!

Offer instant, always-on support 

Use chatbots and live agents to provide 24/7, hassle-free customer care and reduce the burden on your phone support team.

in-app chat support question

52%

of consumers are more likely to make repeat purchases if a company offers support via live chat

Build connections between app users 

Enable safe, secure chats between users, whether your app is sparking romantic relationships or connecting drivers with customers

in-app live chat for delivery update

For in-app chat only

Generate more leads

Capture interest from users of your app and web visitors with interactive lead gen experiences. 

Send sales soaring 

Never miss an opportunity to convert! Make sure all customers can easily find the info they need before purchasing. 

Offer instant, always-on support 

Use chatbots and live agents to provide 24/7, hassle-free customer care and reduce the burden on your phone support team.

Build connections between app users 

Enable safe, secure chats between users, whether your app is sparking romantic relationships or connecting drivers with customers

Reduce your web and in-app chat development time

See documentation
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See documentation

How live chat works with Sinch

We offer Sinch Chat, made of in-app and web chat, through our Conversation API. That means you can easily use multiple messaging channels without having to integrate them individually.  

Integrate a single API into your internal CRM or contact center and easily turn channels on and off as needed. It also comes with lots of useful features so you don’t need to build them yourself, like fallbacks to other channels and contact tracking across channels. 

Talk to an expert
Conversation API
Conversation-API-illustration

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Ready to start engaging customers over Sinch Chat?

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