Learn how to engage, inspire, and sustain conversations with customers during and post-COVID with our latest report: Customer experience in a transformed world. Read more

Build AI bots in any language

Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.

Sinch Arc

Start conversations with Chatlayer.ai from Sinch

Create chatbots in your customers preferred channels

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    Reduce time-to-serve

    Automate customer care inquiries to meet your customers’ needs for fast, accurate and reliable responses.
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    Increase conversion rates

    Interact with your customers on their preferred messaging channels with relevant and actionable content that converts.
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    Create upsell opportunities

    Leverage data insights and personalized messaging to turn conversations into sales opportunities.

Use case: MyBo

Insurance customer service assistant

Belfius is a leading retail bank and services 3.5 million customers.

Mybo assists Belfius Insurance clients with processing insurance claims of their home insurance. It used to be time-consuming and difficult to administer an insurance claim correctly. With myBo the Belfius clients are now guided step-by-step in a conversational way.

Thanks to myBo, Belfius Insurance noted a 87.5% increase in conversions, when comparing the filed claims using myBo to the traditional insurance claim forms.

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Key features

An easy to use, yet powerful AI platform

Any language

Build your bot and activate it in 100+ languages instantly. Our platform is language independent which allows your organization to scale your bot worldwide.

Configuration only

Whether you are an experienced bot builder or if it is your first-time building bots. Our platform enables business users to build bots without any coding. It is that simple!

Analytics and Insights

With our analytics module you will see within a blink of an eye where the conversation is happening, how it can be improved and how to choose the right channel.

Powered by AI

We’ve developed our own AI algorithms to boost your conversations. Create intents, expressions, entities & dialogs with a simple push on the button. Even when your bots become big, you keep a structured overview.

Fully integrated

Easily connect your bot to multiple channels and all your back-end databases. Hence provide your users a truly delightful experience.

Across all channels

Create conversations on multiple channels for the best customer experience, including; SMS, WhatsApp and RCS.

Choose the channel that best suits your audience

Chatlayer.ai seamlessly integrates with all your channels - so your conversation can be in the right place at the right time!

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Talk to our experts

Contact us today to discuss Chatlayer.ai from Sinch!

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    Powered by AI
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    No coding needed
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    Speak to our experts in chatbots that can help you design your flow
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    30 days trial with unlimited testing available
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