Report Sinch ranked first for the Global Enterprise Use Case in the 2023 Gartner® Critical Capabilities for CPaaS report Get the report
Report Sinch ranked first for the Global Enterprise Use Case in the 2023 Gartner® Critical Capabilities for CPaaS report Get the report
Customer stories Major brands all around the world use Sinch products to succeed – so can you! Discover how we help brands increase customer engagement, satisfaction, and growth. Get inspired! Revolutionizing the personal loan experience with WhatsApp We're delighted with this initiative. WhatsApp is more than a new channel for us. It's a new way of interacting with our customers which allows us to understand their needs and provide ultra-personalized offers in the same discussion thread. The power of WhatsApp lies in the ability it gives us to cross-reference conversation data with customer data to personalize subscription processes. Sabrina Giry Fernandez Head of CRM, HSBC Read the story How Picard increased customer engagement by 42% with a conversational RCS experience Read the story Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan’s path to better sales and engagement: personalized mobile messaging We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner Read the story Sort by: Industries IndustryAutomotiveConsumer AppsEcommerceElectionFinancial ServicesFood DeliveryHealthcareHospitalityHuman ResourcesInsuranceLogisticsRetailSaaS & TechnologySocial messaging appsSportsTelecomTravelUtilities Products ProductFax APIUnified CommunicationsSMS for OperatorsRCSRich SMSShort CodesSinch for MarketingSMSSMS VerificationToll-Free NumbersVerificationA2P MonetizationAIChatbotsChatlayer.aiContact ProConversation APIConversational MessagingMMSMessenger API for InstagramInstagramIn-App Voice CallingFlash Call VerificationWhatsApp Peñarol Athletic Club How WhatsApp Business API helped Peñarol score the perfect customer service goal Read article FirstBank How FirstBank went from financial institution to tech company Read article logo Created with Sketch. Foyer Virtual HR basics made easy with a real-time chatbot Read article Nationwide Building Society Supporting members in a pandemic with rich messaging Read article Budbee How Sinch SMS helps Budbee keep deliveries smooth Read article Asset 1 Unitel Group Monetizing the A2P messaging opportunity Read article TelASK How an SMS questionnaire keeps hospital staff and patients safe Read article Nets Helping prevent fraud with two-way SMS Read article Proximus How a leading telco increases client & employee satisfaction with Conversational AI Read article Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan Nissan’s path to better sales and engagement: personalized mobile messaging Read article Belfius How Belfius nearly doubled submitted insurance claims with conversational AI Read article Cdiscount The price is right! Read article Telekom Deutschland Personalization for the nation Read article Created with Sketch. Global Mobile How Global Mobile is using Sinch SMS to change the way America votes Read article Vail Resorts Texts that add real value to the customer journey Read article Macif Opportunities to engage customers Read article Aiqfome SMS Verification delivered to your door Read article SMS77 Improved connections across a multitude of industries Read article Load more
Revolutionizing the personal loan experience with WhatsApp We're delighted with this initiative. WhatsApp is more than a new channel for us. It's a new way of interacting with our customers which allows us to understand their needs and provide ultra-personalized offers in the same discussion thread. The power of WhatsApp lies in the ability it gives us to cross-reference conversation data with customer data to personalize subscription processes. Sabrina Giry Fernandez Head of CRM, HSBC Read the story
Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan’s path to better sales and engagement: personalized mobile messaging We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner Read the story
Peñarol Athletic Club How WhatsApp Business API helped Peñarol score the perfect customer service goal Read article
Proximus How a leading telco increases client & employee satisfaction with Conversational AI Read article
Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan Nissan’s path to better sales and engagement: personalized mobile messaging Read article
Created with Sketch. Global Mobile How Global Mobile is using Sinch SMS to change the way America votes Read article