Sinch Modern Slavery Statement

This statement is made on behalf of Sinch AB (publ) pursuant to the section 54(1) the UK Modern Slavery Act 2015.

Doing business in a legal, ethical and responsible manner has always been important principles for Sinch. Sinch recognizes the risk for modern slavery in its own business to be very low but are aware that the risk also extends to its supply chain. We are committed to improving our practices if this would be deemed necessary to combat slavery and human trafficking.

This is Sinch’s first statement issued under the Modern Slavery Act 2015 and outlines our plan to ensure that we can identify and prevent slavery and human trafficking.


Our business

We are a leading provider of cloud communications services, voice and video communications services and software solutions which are supplied both as services and products in the cloud- and telecommunications sector. The Sinch Group, where the ultimate parent company is Sinch AB, has its head office in Stockholm, Sweden. We have over 2000 employees worldwide and operate in over 47 countries.


Our supply chain

We primarily buy services, software components and technologies from companies that reside in countries where international and national laws as well as principles and norms on human rights, labour and anti-corruption are fully accepted. Even though we consider the risk for modern slavery in the supply chain as low, we will always work to minimise the risks as far as possible.


Our policies on slavery and human trafficking

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Code of Conduct and our Supplier Code of Conduct both reflect our commitment to acting ethically and with integrity in all our business relationships. More specifically, these policies outline Sinch’s principles in relation to labor standards such as forced labor, child labor, employment conditions, health and safety as well as human rights.


Due diligence processes for slavery and human trafficking

Sinch presently has no specific due diligence process for slavery and human trafficking but will act upon any red flag in relation to improper labor standards and human rights.


Supplier adherence to our values

To ensure all those in our supply chain and contractors comply with our values and principles, suppliers must sign the Supplier Code of Conduct.



Sinch presently has no employee training specifically covering slavery and human trafficking but is planning to launch a company-wide Code of Conduct training.

Our effectiveness in combating slavery and human trafficking

Sinch presently has no specific key performance indicators (KPI’s) relating to slavery and human trafficking.


Further steps

We intend to take the following steps to combat slavery and human trafficking:

  • Ensure that our policies accurately represent the issue of slavery and human trafficking and that responsibilities for relevant parties are clear.
  • Make a risk-based assessment to identify if any additional procedures would be necessary to ensure that slavery and human trafficking is not taking place in any part of our business or supply chains. If such procedures should be deemed necessary, we will further assess which KPI’s that could be implemented to measure the effectiveness of the procedures.