CONFERENCE

Shoptalk 2023

Booth #454

Join us in Las Vegas for Shoptalk, where thousands of retail changemakers come together every year to create the future of retail. Come and meet with our team to find out how Sinch can help you engage customers on their favorite channels and enrich every step of their purchase journey. 

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TRUSTED BY YOUR FAVORITE COMPANIES

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Enter to win a $500 Visa gift card

Visit us at booth 454

Learn about retail mobile marketing best practices and enter for a chance to win a $500 Visa gift card. 

Turn notifications into conversations

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Personalize every interaction

Build promotional marketing campaigns based on preference, offer personalized support, and send conversion rates through the roof. Sinch makes it easy to engage in meaningful conversations with your customers where and when it matters.

Handset showing a message to a customer with dynamic conversation

67%

of millennials say they're more likely to shop if there's a chatbot on the website

80%

of mobile device time is spent on chat apps

Enhance the purchase experience

Build a seamless omnichannel retail experience with Sinch. Send tracking alerts, address cart abandonment, sent real-time order and delivery notifications, and more - all on your customers' preferred channels. 

handset showing a message to a customer with a personalised button

39%

reduction in cart abandonment

9%

increase in cart value

Automate customer care

Provide five-star omnichannel customer support with all-in-one contact center solution encompassing calls, emails, web chat, video SMS, and messaging apps. Streamline FAQs with two-way messaging chatbots and improve CX with automated loyalty programs, satisfaction surveys, and complaint handling.

handset showing an automated conversation with a customer

89%

of consumers want two-way conversations with businesses via messaging channels and apps

83%

of customers consider video tutorials after a purchase useful

Personalize every interaction

Build promotional marketing campaigns based on preference, offer personalized support, and send conversion rates through the roof. Sinch makes it easy to engage in meaningful conversations with your customers where and when it matters.

Enhance the purchase experience

Build a seamless omnichannel retail experience with Sinch. Send tracking alerts, address cart abandonment, sent real-time order and delivery notifications, and more - all on your customers' preferred channels. 

Automate customer care

Provide five-star omnichannel customer support with all-in-one contact center solution encompassing calls, emails, web chat, video SMS, and messaging apps. Streamline FAQs with two-way messaging chatbots and improve CX with automated loyalty programs, satisfaction surveys, and complaint handling.

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Global super network

We have the most direct, secure, and reliable tier-1 network for messaging, voice, and email with the highest deliverability rates. That means you can reach every customer on the planet, on any channel.

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One-stop shop

Sinch powers meaningful conversations across 16+ channels, so you can deliver personalized, unified experiences across your entire customer journey with a single partner. No more juggling multiple providers!

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Your partner for success

Our customer-obsessed experts actively support you at every step to reach your goals, whatever they may be. We don't want to sell you just a product - we want to help you succeed.

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Leader in customer engagement

Thanks to decades of industry experience, we've got your back: we enable over 600 billion meaningful engagements per year for more than 150,000 global customers - including 8 of the top 10 U.S. tech companies.

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350+

stores around the world

1M+

Instagram followers

25

years in business

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2,300

stores

59%

chatbot engagement rate

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Start increasing conversions and multiply sales today!

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