We're getting personal in our latest eBook, check it out for insights and stats on how personalization is switching up messaging! Read more
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RCS Messaging

Turn every message 
into an enriching conversation

RCS brings to life the most popular communications
channel in the world - SMS. Send interactive
& personalized messages to consumers ready
to reserve, confirm & purchase right within their
native SMS inbox.

  • Make engagement effortless

    Get customer response rates like never before. As a verified sender, branded conversations provide greater assurance & confidence to customers.

  • Delight with rich media

    Enjoy the power to express yourself freely - using pictures, audio, video & action buttons - to create an unmatched customer experience.

  • An app-like experience

    Pack your messages full of interactive functions & send them straight to customers pre-installed inbox - no downloads required.

Phone displaying the e-ticket for a flight within an RCS message

Use Case – Brick Bank

Our friends at Brick Bank have gone all out to help their customer feel at home here! Check out the cool tricks they’ve used to help build trust:

  • Customized the message with their logo
  • Added corporate colours so the message is on brand
  • Got their number verified so it’s clear who it’s from

In this example, Brick Bank start a conversation by sending a notification – a sure fire way to get noticed quickly. Following up with an image to show exactly what the message is about makes sure the customer knows right from the get-go that they need to sit up and pay attention.

This kind of interaction brings instant feedback on key things like:

  • When your customer is typing a response
  • If any links are tapped on
  • If your customer has interacted in any way with your message

These stats are pure analytics gold!

Use Case – Mobilitia

Take a look at our demo with Mobilitia to find out how easy it is to change/upgrade your plan, or buy add-ons on the go with RCS.

Our friend Paul has found himself in a sticky situation – he’s used all his data allowance for the month. Just as well Mobilitia have a chatbot option to step in and save the day!

By simply clicking on suggested action buttons in the chatbot session, Paul can get back on track quickly and easily by:

  • Adding data
  • Choosing a new plan
  • Buying international calling
  • Adding extra lines
  • Speaking to a customer service advisor

The best part though? Once Paul has confirmed his purchases, it’s all played back to him in a rich dynamic, super cool personalized video explaining:

  • Data plan & cost agreed
  • Billing dates & amounts
  • Any additional set up fees / costs

Get Started

Want to find out more? Our team of experts are on hand to answer your questions. Complete the form below & we’ll be in touch soon.