Consumers who opt-in will then receive promotional or informational communications from the company such as newsletters, product updates, special offers, etc.
Why is opt-in important?
Unsolicited messages aren’t only bad for a brand’s reputation, they can also be in breach of data protection laws and regulations. In many markets, opt-in is a pre-requisite to sending any type of marketing content to a customer’s email address or mobile phone number. Depending on the country, businesses can also be required to have an opt-out function included in their messages (“Text 'STOP' to unsubscribe”).
With opt-in-based communications, users choose when to opt in or opt out. For businesses, this means increased customer trust and peace of mind regarding compliance issues.
Opt-in also ensures consumers only receive content they’re interested in, making it an effective way for businesses to enhance customer experience and build deeper relationships with them.