AI
What’s a Conversation Designer – and why do you need one?
02/07/2021 · 1 min read
Read more
Chatbots
Chatbots
Three big opportunities for mobile CX in the telco industry
Research commissioned by Sinch shows telco customers want to use mobile messaging in new and more engaging ways — from making a service call inside...
09/06/2021 · 7 min read
Read more
AI
Dynamic threshold estimation for anomaly detection
The quest for time-series anomaly detection at Sinch – part two Many infrastructure and performance monitoring software tools offer built-in anomaly...
27/01/2021 · 8 min read
Read more
AI
Anomaly detection for low volume metrics
The quest for time-series anomaly detection at Sinch – part one This blog post is the first in a series about our quest to find the best anomaly...
13/01/2021 · 9 min read
Read more
Chatbots
Conversational marketing: talk to your customers the way you’ve always wished you could
You’ve heard about chatbots. Have you trained your first one yet? Thinking you might want to give it a try? If so, you have company (if not, check...
07/08/2020 · 8 min read
Read more
