SMS Messaging

Send to everyone, connect individually

Use SMS to send personal messages
to customers around the world, right
when they need it.

A hand holding a paper aeroplane within a speech bubble graphic

Enjoy a wider reach
Just about every person on the planet has a phone. That makes SMS the largest communication channel, hands down! Giving you truly global reach.
Gain instant attention
Send your messages straight into those vibrating pockets! The SMS inbox is the place that people check the most often, usually within seconds of hearing that buzz!
Scale with confidence
It doesn’t matter if you’re a global enterprise or a local startup. Regardless of your size SMS fits any business & can easily be scaled as you grow.

A phone displaying an SMS message on the lock screen

The Essentials

One-way SMS

If you don’t need a reply, one-way SMS can come in handy. Notify customers globally & make it personal by using your brand as sender.

Two-way SMS

Turn your message into an engaging conversation by letting customers reply to you right there on the spot and start a conversation.

Tier 1 super network

With over 250 direct carrier relationships we cut out the middleman & bring your messages directly to phones across the world - fast & with supreme quality.

Carrier grade platform

Run your operation at breakneck speed on a platform that’s robust, secure & fast. That means minimum downtime & a service that scales with your needs.

Easy to use APIs

Our APIs make direct customer contact through SMS a walk in the park, leaving you with more time to grow your business.

Global compliance

Our platform has roots in all corners of the world. That gives you the freedom to choose where to send messages, in compliance with regulations & with customers data in safe hands - both in flight and at rest.

Cost prioritization

Sometimes delivering messages a second faster doesn’t matter that much, so cut down on speed when you don’t actually need it. It’s a great money-saver.

Speed prioritization

If your new customer needs to wait for a verification code to get going, the experience is completely reliant on that message. We can guarantee it gets delivered fast. It’s worth the extra bucks!

Safety first

Together with carriers, regulators and industry bodies we take an active part in working for a clean ecosystem. Preventing fraud and spam ultimately ensures that you and your customers can enjoy the full benefits of the SMS channel.

Delivering a totally new SMS setup

Nordea is the largest financial services group in the Nordics & one of the biggest banks in Europe.

When looking for a new messaging setup, tailored specifically for their needs and to include SMS traffic rules and delivery tracking, Sinch had the answer.

“We see a long term mobile messaging partner in Sinch. Their ability to customize standard solutions in a highly accommodating & transparent way is one of the reasons we chose them.”

Jan Henrik Andresen, Head of Application Support, Nordea

A man in a suit standing in a hotel room on the phone with his suitcase open on the bed

Flexibility & innovation as standard

SMS77 helps businesses keep in touch with customers & employees across a huge range of industries.

From catering & doctors, to fintech, IT, hospitality & transport. From small businesses through to start ups & larger companies, SMS77 use SMS to add value to their communications.

"Working with Sinch has been a pleasure, the level of support we have received has been outstanding."

Christian Leo, Founder, SMS77

An artistic photo with a hand holding a smartphone with cars driving down a road, as if they were driving from the phone screen

Using SMS to ensure security

The Floow had a vision to make vehicles safer, smarter & cheaper for everyone.

Drivers needed a way to get on board & engage with their insurers, so that driving data could be put to good use. That's where SMS saved the day!

"Sinch helped us to cost-effectively meet the challenges of customer engagement. It was easy to get up & running thanks to the strong support we received."

Rebecca Ball, Marketing Leader, The Floow

The power to scale

AGENT511 specialize in delivering integrated, highly interactive communication platforms for utility companies & emergency services.

An industry leader in two-way mobile technology, AGENT511 use SMS to enhance their services & enable high volume, traceable SMS messaging.

“Sinch provided our utility customers with a scalable, auditable platform for delivering high volume, critical pro-active notifications for outage, billing & demand response.”

Jay Malin, Managing Director, AGENT511

A man dressed in a suit jacket using his smartphone, smiling directly at the camera

Go paper free with SMS

At Crossroads, customers sell their in-style, on-trend clothing and accessories for cash or trade credit through stores located in vibrant neighborhoods.

San Francisco based Crossroads Trading Co. wanted to increase efficiency. They started by saying goodbye to their paper waitlist and hello to a new iPad app management system.

"With Sinch, the waitlist process is smoother and more reliable with better SMS deliverability."

Gabriel Block, CEO & President, Crossroads Trading Co.

Banking

Communications

Insurance

Utilities

Retail

Coverage

1-Way Coverage
2-Way Coverage

SMS Messaging Pricing

Sign up for a free trial

Global coverage
Free test credit
Easy to implement REST or SMPP APIs
Web-based tool available for non-techies!

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FAQs

A cloud service is a service provided to clients on demand over the internet from the cloud computing provider’s servers (hardware). This removes the need for a client to have their own on-premise servers to host and run the software.

A cloud-based SMS service is what we at Sinch offer, the services are accessed through our APIs and web tools.

Check out our Developer area to find out more about our easy to use APIs, and if your ready to go and don't need to integrate, sign up and get started with our web tool, Connect.

Get More

Cast an eye over our related products, built to make your engagements even better.

SMS Verification Secure login & sign up from unwanted visitors by verifying user possession of number or adding 2FA.

Personalized SMS Help your SMS pack more of a punch with the power of personalization.

MMS Messaging A picture paints a thousand words. Get the full potential of MMS, a message that people simply can’t resist.

RCS Messaging RCS gives you the power to provide a valuable experience & tailored information to consumers - all in their SMS inbox.

Long Numbers It’s simple. People trust what they recognize, & with a local phone number - you’re halfway through the door already!

Short Codes Your number represents your brand, so why not make it recognizable? Short, sweet, simple!