Sparkcentral by Hootsuite

Manage all your asynchronous messaging channels with human and virtual customer service agents.

About Hootsuite.

Hootsuite is a social media management software that gives users an integrated user interface rom which to manage their social interactions. Hootsuite supports Twitter, Facebook, Google+, Foursquare and more. 

Hootsuite’s open ecosystem unites social marketing with social listening and now, social customer care with its new offer Sparkcentral by Hootsuite. 


Sparkcentral by Hootsuite

Sparkcentral by Hootsuite is a complete social customer care solution and a live chat platform for agents that is simple to implement, easy to scale, and lets you keep your personal touch.


The first step to integrate Sparkcentral with Chatlayer is to retrieve API Credentials from Sparkcentral. You can see all the steps for this integration in the Chatlayer's documentation.