Unlock new engagement opportunities with a CPaaS leader! Read the IDC MarketScape report and find out what Sinch can do for you. Read more

Symsoft Extends Capabilities with a Full Service Network Operations Center (NOC)

Expansion will further strengthen Symsoft´s commitment to Cloud based Services and Managed Services for traditional operators and MVNOs.

Symsoft has continued the strategic expansion of the business with a further investment in the establishment of a full service Network Operating Center (NOC). The NOC, based within the EU but serving customers worldwide, will further strengthen Symsoft´s commitment to Cloud based Services and Managed Services for traditional operators and mobile virtual network operators (MVNO).

In a market environment constantly pushing for lower operating expenditures and a faster time to market, managed services have become an important option for operators to build a smarter and more competitive business. Outsourcing the management of infrastructure to a trusted partner or to simply access it as a service has the potential to increase efficiency, improve scalability and help communications service providers to focus on their core business.

All products in the Symsoft portfolio are available as a multi-tenanted ‘Software as Service’ solution, where the NOC will be responsible for the end-to-end maintenance and support of the service. In addition, for those customers that choose a dedicated or customised deployment instance, Symsoft have a Managed Services add-on that enables the NOC to maintain the infrastructure on the customer’s behalf, whether running on-premise, in the Symsoft private cloud or in a public cloud of their choosing.

Petter Näslund, VP Product Management at Symsoft, commented, ‘An integral part of the Symsoft strategy for growth is to position our product portfolio for a broader customer base. By offering our products as-a-service or to add a managed services commitment, we are able to entice a changing operator behavior and to address new customer segments.  The complementing services provided by our NOC will further strengthen the offering, differentiate us from the competition and allow us to exceed the expectation of demanding customers worldwide.’

The Symsoft NOC provides monitoring of the customer systems 24/7 to ensure efficient operation. The NOC is staffed around the clock with specialists and engineers that monitor alarms, manage events, undertake sophisticated traffic analysis and optimize application performance to ensure outstanding service availability.

Originally posted on www.symsoft.com, find out more about Symsoft’s rebrand to Sinch in the press release here.

Jazz Logo on Picture of somebody using a phone
· 15/06/2021

Jazz partners with Sinch to secure A2P messaging for its mobile...

Sinch’s Managed SMS Firewall and A2P Services to deliver spam and fraud protection for 69 million Jazz subscribers Stockholm – June 16, 2021 ̵...

READ MORE
Woman using WhatsApp
· 15/06/2021

Sinch launches new solutions for brands on WhatsApp

Businesses can now share additional information and create two-way customer conversations on the world’s most popular messaging platform STOCKHOLM a...

READ MORE
Sinch and MessageMedia
· 09/06/2021

Sinch to acquire MessageMedia, accelerating growth with small an...

Stockholm June 9, 2021 Stockholm, Sweden – Sinch AB (publ) – XSTO: SINCH Sinch AB (publ), a global leader in cloud communications for mobile custo...

READ MORE