A toll-free number is exactly what it sounds like: a number that’s free to call. In other words, there’s no “toll” for the caller – it's the recipient of the call who handles the bill! Each toll-free number (or TFN, for short) has a distinct 3-digit code that marks it as toll-free.
We bet you’ve seen them before! The toll-free number codes are 800, 888, 877, 866, 855, 844, and 833.
Why are toll-free numbers important?
There are tons of advantages of using toll-free numbers. An obvious one is that they build trust! Whether you're letting a customer call the number or you're using it for 2-way messaging, you're bound to boost customer satisfaction.
You can use toll-free numbers for all types of A2P messaging, including marketing. (Remember, though, that it’s important that users have opted-in to receive marketing content!) They support voice, MMS, and delivery receipts.
How does Sinch work with toll-free numbers?
Like we said, there are many great ways businesses can take advantage of toll-free numbers – and Sinch can help you do just that! We supply toll-free numbers for voice, messaging, and more. Get access to a complete range of carefully-tested phone numbers, to use with all your communication services from Sinch!