We're are thrilled to be a Gold Partner at the SAP CX in-person event in London on September 12. Join us for a whole dayof exploring the power of composable commerce and the latest trends in digital commerce and omnichannel customer engagement.
How an SAP-integrated contact center unified global customer service at Mirka
With 80 customer service advisors and 20 subsidiaries globally, Mirka needed a global contact center solution to consolidate communications and customer data to improve efficiency. Thanks to its seamless integration with SAP C4C, global voice connectivity, and advanced routing capabilities, Sinch Contact Pro was the perfect fit.