In partnership with:
Customer service secrets library
Report
Customer experience research - What's in store?
Need to know what retail and e-commerce customers really want? So did we, so we asked 3,000 of them worldwide - and found some intriguing answers.
Solution overview
Cloud omnichannel contact center
Engage customers on their terms, on their channels
Customer success story
How Mirka unified global customer service operations
Learn how Mirka used a global, SAP-integrated contact center solution with omnichannel capabilities to unify subsidiaries and improved agent and customer support experiences.
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