The Sinch blog Your go-to resource for expert tips and insights on all things customer communications and meaningful engagement! Nov 22, 2023 14 min read Conversational banking: The complete guide for 2024 Read article Sort by: Blog Categories (field_blog_categories) CategoryAwardsCompany updateDevelopersFraud and securityInsightsOperatorsPartnersProductsSolutions Products Product10DLCAxiomCredenceCustomer Communication ManagementDirect Routing for Microsoft TeamsDocxcommEmail on acidEmergency ServicesFax APIFaxingInboxReadyKakaoTalkLINEMailgun OptimizeMailhubMessage MediaMicrosoft Teams Operator ConnectNext Generation 911Operator ProductsPSTN ConnectSinch ChatSinch EngageSinch PushUnified CommunicationsVoice CallingVoice IP ExchangeWeChatWeChatWhatsApp VerificationSMS for OperatorsPersonalizationPolicy & ChargingPrivate Label Cloud CommunicationsRCSRCS as a ServiceReal Time CommunicationReal Time CommunicationRich SMSShort CodesSignaling FirewallSinch for MarketingSMSSMS FirewallSMS SelectNumbersSMS TransformationSMS VerificationSMSFSS7STIR/SHAKENTelegramToll-Free NumbersTwo-factor authenticationVerificationViberVoice APIVoice VerificationOmnichannel5GA2P MessagingA2P MonetizationAIApple Business MessagingChatbotsChatlayer.aiCommunication APIsContactContact ProConversation APIConversational MessagingCPaaSData VerificationNumber MaskingMailjetMulti-factor authenticationMobility Clients & SDKsMMSMessengerPeopleMessenger API for InstagramMessaging ProxyMailgun SendFacebook MessengerInstagramIn-App Voice CallingIn-App Video CallingFraud and securityFlash Call VerificationWhatsApp Sep 06, 2023 8 min read SMS vs email: Which channel is best for marketing? Read article Aug 23, 2023 9 min read What is SMS opt-in? Examples and best practices for growing your list Read article Aug 17, 2023 4 min read What to look for in a Fax API provider Read article Aug 16, 2023 7 min read How to choose the right SMS provider and evaluate their performance Read article Aug 09, 2023 7 min read Complete guide to SMS compliance: Laws and best practices Read article Aug 08, 2023 11 min read What is an SMS API? Here’s everything you’ve ever wanted to know Read article Aug 03, 2023 4 min read Boost conversion rates with seamless verification Read article Jul 27, 2023 4 min read Programmable voice: How number masking enhances customer and employee privacy Read article Jul 20, 2023 4 min read 5 things you need to know about online identity fraud Read article Jul 19, 2023 9 min read What is a one-time password (OTP)? Features and benefits explained Read article Jul 12, 2023 10 min read How to nail conversational messaging Read article Jul 07, 2023 7 min read What is customer engagement? The complete guide for 2023 Read article Jul 07, 2023 10 min read What is omnichannel customer service? Definition, benefits, strategy, and more Read article Jul 06, 2023 8 min read The future of contact centers: 10 trends and predictions Read article Jul 06, 2023 5 min read Monitoring and risk assessment: preventing SIM-swap fraud Read article Jul 03, 2023 10 min read Short code texting: What businesses should know Read article Jun 29, 2023 5 min read How does programmable voice improve last mile delivery? Read article Jun 26, 2023 5 min read SMS for retail: benefits, best practices, and use cases Read article Load more
Aug 23, 2023 9 min read What is SMS opt-in? Examples and best practices for growing your list Read article
Aug 16, 2023 7 min read How to choose the right SMS provider and evaluate their performance Read article
Aug 08, 2023 11 min read What is an SMS API? Here’s everything you’ve ever wanted to know Read article
Jul 27, 2023 4 min read Programmable voice: How number masking enhances customer and employee privacy Read article
Jul 19, 2023 9 min read What is a one-time password (OTP)? Features and benefits explained Read article
Jul 07, 2023 10 min read What is omnichannel customer service? Definition, benefits, strategy, and more Read article