The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers.
Thanks to our multi-tenant and globally proven platform, MVNEs and MVNOs can put their trust in our solution to serve any market segment.
To support MVNOs in their mission to develop a differentiating proposition in a larger ecosystem, the Sinch MVNE platform offers a full range of APIs to help robust and secure integration.
Consolidated policy & charging control
We offer a huge range of configuration parameters at the very heart of our architecture, so you can design and implement products and services to stay ahead of the competition. Our consolidated OCS and PCRF controls your customers traffic in real-time, enabling you to create a winning customer experience.
We enable messaging and voice value added services, in both legacy and new generation networks. Our consolidated VAS products include SMS-C, MMS-C, IP-SM GW and USSD on the messaging side, alongside a full set of call completion services including VMS, IVR, collect call, call back roaming, and missed call alert.
Our solution provides the wide set of features you’ll need to run daily operations smoothly. We provide an integrated voucher management system, logical resources management, external parties charging interface and a customer care GUI with all the information available for any given customer.
Modular BSS architecture
To support MVNOs, no matter what stage they’re at in their lifecycle, our tool box is capable of defining and handling the processes they need, or want to implement. Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others.
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Create a superior customer experience in no time
Our MVNE platform is built from Sinch’s carrier grade components that have been successfully serving mobile operators for over 25 years.
The platform is built for business logic configuration and has 3GPP telecom protocol support for painless integration to any network across the globe. It’s easily configurable through a comprehensive GUI with a wide range of parameters, allowing you to implement any product or offering in just a few hours.
Business Support System
Our BSS offers a modern billing and CRM component for MVNOs, while supporting streamlined processes for all aspects of the business including:
- Service definitions
- Inventory management
- Order handling
- Customer care
Perfect for MNVOs
Our tool-box approach to BSS design provides the modularity needed to meet your specific requirements. Whether you or your partners are a customer-centric player offering advance services, a quad-play provider or a discount, no-frills MVNO, our platform can fulfil your needs.
Consolidated Policy & Charging
Switching operators has never been easier for customers, and retention has never been more important for MVNOs. Succeeding in the mobile world today is all about creating superior customer experiences. At Sinch, we strongly believe in empowering subscribers so they’re in control of their products and services, offering this kind of flexibility ultimately means subscribers will stick with their operator.
From years of close collaboration with MNO’s, MVNOs and MVNEs we know that subscriber expectation comes down to:
- Freedom of choice
- Customer centricity
- Low need for support
- Easy disconnection
- Real-time activation and provision of new products and services
Catering for these needs is critical for subscribers to feel in control, and for operators to keep churn to a minimum – real-time technology is key in enabling these qualities.
Stand out from the crowd
Sinch’s real-time Consolidated Policy and Charging platform gives MVNOs and MVNEs the tools to design and implement processes based on real-time actions and data. This is your chance to be at the forefront of customer experience!
Value Added Services
Sinch have been developing services tailored for mobile telecom operators for more than 25 years, our messaging and call completion solutions are used by some of the biggest telecom operators in the world. With the proven reliability of our VAS components as standalone services, we trust them to be part of our MVNE Platform. Their scalability and ease of operation makes them the perfect Value Added Services nodes for your MVNO or MVNE.
- VoiceMail Service
- Call Completion Services
- A2P SMSC
- SMS Menu