COVID-19 Knowledge Center
In these challenging times, Sinch is here to ensure you
can stay close to your customers and employees.
Helping you stay connected when you really need to.
Businesses are facing unprecedented challenges in communicating efficiently and appropriately with relocated employees and customers, both of whom have seen dramatic changes that affect their well-being and everyday lives.
This page offers you information on the Sinch response to COVID-19, including our own Q&A and BCP, but we also offer some blogs and resources to help you adapt to these new and challenging times.
We will continue to add to these resources in the coming days and weeks, so please check back soon for more guidance and information from the Sinch team.
Questions - ask away
Here we will add links to blogs and other resources that will help you adapt to these changing times - more coming soon!
Adapting with a helping hand from cloud communications
The changing need for consumer engagement
Insights on sending business-critical communications with purpose and relevance.Read more
COVID-19 use case for employing chatbots
Prefer to address your business continuity questions via chatbot? We can help.Read more
MEF press release of COVID-19 and SMS fraud
Industries unite to tackle SMS fraudsters exploiting COVID-19 text alerts.Read more
Engagement is now local, even for global brands
One size does not fit all when it comes to reaching consumers, local preferences, taste and culture factor into the strategy to inform and engage.Read more