CX Education - A Sinch podcast
CX Education is a podcast for CX professionals who want to learn from their peers, experts, and influencers in the industry. Its goal is to help businesses unlock communications potential, connect with customers across all channels, and build next-level customer experiences at scale. Hosts with decades of knowledge alongside leaders in CX discuss the challenges in creating personalized, meaningful conversations and how you can overcome them to offer connected, omnichannel experiences that engage, delight, and convert.
Learning how a positive company culture helps improve customer experience with Annette Franz from CX Journey Inc.