Axiom®

We're trusted by world's favorite brands

5B+

Transactions processed per month

< 300

Milliseconds platform latency

99.99%

Infrastructure uptime

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Set your brand apart

Enterprise grade unified API

One-to-One messaging, and bulk requests, multi-lingual messages with manual uploads.

Intelligent routing engine

Robust and dynamic routing algorithm based on vendor performance and connectivity.

Smart routing & failover mechanism

Auto Vendor failovers, Configurable traffic distribution. Smart routing based on various parameters like message type, mobile numbers, country, and more!

Proactive monitoring

Bounded system (alerts on breach of TPS or daily usage volume), SMS notification to stakeholders on various activities.

Multichannel support

Support for inhouse as well as external channels – SMS, Email, WhatsApp, Push Notification.

Interactive traffic analyzer

Real time reports and drill down capabilities, for advanced analytics.

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Frequently asked questions

Is Axiom® an omni-channel platform?

No. Axiom® is a multi-channel communications platform and can send communication via SMS, Email, WhatsApp, Push Notifications.
Can enterprise customers send messages to enterprises using Axiom®?

No. Axiom® is a one-way enterprise-grade multichannel communications delivery management platform which enables enterprises to send time critical business communications to its customers.
Can enterprises send rich communications via Axiom®?

Yes. Enterprises can send images, videos, documents, audio, videos etc. by using Axiom®.
Can Axiom® be used for broadcasting?

Yes. Axiom® supports multi-lingual message broadcasting.
Does Axiom® manage vendors?

Axiom® is a multi-vendor platform where enterprises can configure multiple vendors for various communication channels basis vendors’ TPS and enterprise business requirements.
Does Axiom® have direct connectivity to telecom operators?

Axiom® manages enterprise communications and intelligently distributes requests between vendors based on the load definition. Service providers like Sinch India are integrated with Axiom®, and requests are forwarded to TSPs via service providers.
Is Axiom® SaaS based model?

Axiom® supports an on-premises model, and we are also cloud-ready.
How does Axiom® protect customer data?

Axiom® uses encryption and masking techniques to protect customer data at rest. Axiom® uses HTTPS, TLS, SFTP, IP whitelisting for data source origin authentication to ensure data protection and integrity while in transit and in use.
How Axiom® protects customer data while data is in motion across network? Are the network communication channels encrypted to and from Axiom®?

Yes. TLS and SSL protocols are used to secure connection.
How enterprise acquires security patches for Axiom®?

Security patches are available as a part of a new release version of system software.
Who can access Axiom®?

Authorized enterprise users can login into Axiom®. Axiom® utilizes username, password, and SMS 2-factor authentication for first-time user login from authenticated IPs to identify legitimate enterprise users. The role-based access feature provides even greater access granularity to Axiom®'s resources and features.
Whom should I contact for technical support?

24*7 IT onsite support trained executives are available for clients for production and security related issues.