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SMS Messaging Service by Sinch

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          This is the world’s most powerful communication channel

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          Harness the world's most popular messaging app

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          Enable personalized engagements with voice conversations and enhance user experience

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  1. Sinch
  2. Glossary

Main Navigation IN

  • Products
      • Messaging
        • SMS

          This is the world’s most powerful communication channel

        • WhatsApp

          Harness the world's most popular messaging app

      • Voice
        • Voice Calling

          Enable personalized engagements with voice conversations and enhance user experience

      • Email
        • Mailhub

          The world's most powerful Email API

      • Automation
        • Axiom

          Centralized communication management platform for enterprises

        • Credence

          Omnichannel marketing automation platform for enterprises

      • Applications
        • Chatlayer

          Scale your conversations using powerful AI chatbots and voicebots

        • Customer Communications Management

          Leap towards a paperless future

  • Blog
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Glossary

Know your SMS from your MMS. Get the lowdown on all the technical terms with our glossary.

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

#

A

  • A2P SMS

  • App notifications

  • Application Programmable Interface - API

  • Attestation

B

  • Bulk SMS

  • Bulk SMS - How to send

  • Bulk SMS Marketing

C

  • Call Detail Record - CDR

  • Chatbot

  • Communication Platform as a Service - CPaaS

  • Conversation API

D

  • Data Call

  • Delivery receipt

  • Direct Inward Dialing - DID

I

  • Interactive Voice Response - IVR

  • ISO-27001

L

  • Long code vs Short code

  • Long codes - 10DLC

M

  • MMS - Multimedia messaging service

  • MMS vs SMS

  • Multimedia Messaging Service Center (MMSC)

N

  • National Suicide Prevention Lifeline

O

  • Omnichannel commerce

  • Omnichannel customer engagement

  • Omnichannel customer service

  • Omnichannel marketing

  • Omnichannel messaging

  • Omnichannel sales

  • Over The Top - OTT

R

  • Real Time Communication - RTC

  • Real Time Protocol - RTP

S

  • SDK vs API

  • Session Initiation Protocol - SIP

  • Short Codes

  • Short Message Peer to Peer Protocol - SMPP

  • Short Message Service - SMS

  • Short Message Service Center - SMSC

  • SMS Latency

  • Software Development Kit - SDK

  • SS7 Network

  • STIR/SHAKEN

  • Subscriber Identity Module - SIM

T

  • Text message

  • Three-factor authentication (3FA)

  • Throughput

  • Throughput vs Bandwidth

  • Throughput vs. latency

  • Toll Free Number

  • Two-factor authentication (2FA)

U

  • UI vs UX

  • Unstructured Supplementary Service Data - USSD

  • User Experience - UX

  • User Interface - UI

V

  • Voice over Internet Protocol - VoIP

W

  • WebRTC

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