We’re trusted by world’s favorite brands

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What makes CCM the best choice for your brand

  • Effortless data integration

    Eliminate the need for manual data entry. Seamlessly source data from raw files and API payloads. 

  • Pre-defined enterprise logic

    Generate quick PDFs with pre-defined templates, multiple file format support, customizable fields and more!

  • Unmatched security

    With password protection, confidential information can be accessed by intended audience only. 

  • Omnichannel delivery

    Reach your audience on their preferred channels - Email, SMS, or WhatsApp - with just a few clicks. 

  • Simplified workflow

    Say goodbye to complex coding and manual processes. CCM automates the entire flow from sourcing data to PDF generation. 

  • Enhanced brand identity

    Deliver visually rich and brand-compliant PDFs to foster strong customer relationships. 

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Transform static PDFs into engaging digital experiences

Boost engagement with interactive flipbooks your customers will love. 

Seamless interactivity: Embed hyperlinks, audio, videos, and social media buttons for an enriching user experience.

Branding control: Customize every element to perfectly match your brand identity. 

Robust security: Keep your content safe with password protection and secure hosting on our platform. 

Actionable insights: Gain valuable insights with detailed Flipbook analytics and track engagement metrics. 

One solution fits all: Bring alive brochures, presentations, product catalogs, annual reports, financial statements, e-books, training materials, company policies, meeting minutes, and employee handbooks.  

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Multilingual

Communicate with customers in a language of their choice. 

Password protect

Prevent fraud and protect customer information to render an exceptional customer experience. 

Multiple file format

Create ready-to-use PDFs from other file types like TXT, CSV, JSON, and XML using our enterprise grade solution. 

Customizable

Choose from appealing templates and customize with your brand URL. 

Multi-page documents

No restriction on the number of pages. Create and send PDFs without a hassle. 

Digital signature

Authenticate crucial data transfers with digital signatures. 

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Frequently asked questions on Customer Communication Management by Sinch

  • How does CCM help my business?

    CCM from Sinch India is a powerful PDF generation tool for businesses that eliminates the need of sharing your subscriber data with multiple vendors for generating and sending PDF documents over different channels. This solution allows an enterprise user to feed the data in raw format (CSV, TXT, JSON) and generate statements or other important communication digitally and as per the predefined template and the mapping logic.

  • How is the CCM different from other similar solutions in the market?

    Our solution has multiple capabilities and is the safest way to create and deliver crucial information pertaining to your customers. Not just that, it is backed by Sinch, leaders in the customer engagement space. In India, Sinch is trusted by over 75% of BFSI players including HDFC, Bank of Baroda, ICICI Bank, SBI, Axis Bank, Muthoot Finance and more. We’d love to talk to you and help you with sufficient information. You can write to us at [email protected]

  • Does CCM allow digital signatures?

    We understand that more and more customers are turning to the internet and their mobiles for every solution. To make it simpler for both businesses and their customers, we have included the provision of digital signatures. Briefly put, CCM is your one-stop shop.

  • Is the CCM suitable for the banking industry?

    CCM is perfect for every industry including the banking sector. Be it Credit Card Statement, Bank Account Statement, Home Loan Statement, Personal Loan Statement, Income Tax Certificate, Digital Wallet Statements, On Demand and Monthly Statements or just about anything – your business will simply need the Docxcomm to create and generate visually appealing PDFs.

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Send and receive text messages at scale through a single connection
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