On-net reach increases to seamlessly support customers, CHICAGO — Inteliquent, a leading provider of communications services, announced today a substantial expansion of its local voice footprint by increasing the number of on-net rate centers, which makes up the industry’s largest voice network in both network reach and scale. With this increase, service provider customers no longer need to patch together multiple carrier networks to support their end…, About Inteliquent, Inteliquent empowers communications for the top communication service providers, unified communications as a service providers and partners. The foundation of Inteliquent’s communications platform as a service (CPaaS) is its fully redundant, geo-diverse, carrier-grade tier 1 network. This network is trusted by the nation’s largest service providers, as it provides the most expansive footprint of…
Type: News Article
Increasing on-net local footprint to over 9,400 rate centers, CHICAGO — Inteliquent, a leading provider of communications services, announced today it has significantly increased its on-net local voice footprint to over 9,400 rate centers. With this increase, service provider customers can now reach over 90% of U.S. households with an on-net connection, which results in a better local number porting (LNP) experience, greater control of services, and higher…, About Inteliquent, Inteliquent empowers communications for the top communication service providers, unified communications as a service providers and partners. The foundation of Inteliquent’s communications platform as a service (CPaaS) is its fully redundant, geo-diverse, carrier-grade tier 1 network. This network is trusted by the nation’s largest service providers, as it provides the most expansive footprint of…
Type: News Article
Sinch Voice Policies & Statements, Acceptable Use Policy California Emergency Disaster Relief Program California Customer Billing Inquiries Customer Proprietary Network Information , Other Sinch Policies & Statements, Code of Conduct Modern Slavery Statement Tax Policy
Type: Legal page
Type: Resource
The gig economy became popular in 2008-09 when the financial crisis forced many workers into task-based labor. As the pandemic raged in 2020, it experienced 33% growth . What is a gig economy? According to Investopedia , it’s “a segment of the service economy based on flexible, temporary, or freelance jobs, often involving connecting clients and customers through an online platform.” The…, How programmable voice reduces expenses, Voice technology is part of the answer. After all, customers want to instantly connect with a company when they need help. We also know that 95% of customers want to be able to switch instantly from messaging to voice. This is where programmable voice shines, providing a customizable platform for companies looking to achieve on-time deliveries, enhance customer service, prevent revenue leakage,…, The last mile delivery problem, Same-day, next-day, and three-day shipping options have become the new standard, creating higher customer expectations and calling for streamlined operations. Meeting these expectations has created a variety of last mile delivery challenges, including: Failed deliveries because a driver can’t find the correct address Delayed deliveries disappointing a customer without notice Unanswered calls by…, Programmable voice use cases for last mile delivery, Many interactions happen between customers and employees when it comes to logistics and last mile deliveries. In a perfect world, everything works as planned. But sometimes unforeseen delays can derail a delivery, directly impacting customer experience., How in-app calling improves customer experience, You may be wondering: how can you ensure seamless communication at all stages of the delivery process? For many companies, this means integrating the programmable voice in-app calling function to reduce customer friction using a voice API. In-app calling makes it incredibly easy for delivery drivers and customers to instantly connect through a dedicated application. Drivers and customers can…, What are the benefits of programmable voice in last mile delivery?, Why have so many companies used programmable voice to enhance their apps and services? Some of the most significant benefits of programmable voice systems in the last mile delivery include:, Improving customer service:, Take things further by incorporating features like call recording and automated transcription. In addition to maintaining a record of any bad behavior, these features make it far easier for support to do their job. Simply analyzing a transcript will provide all the transaction details — avoiding customer outreach and questioning., On-time deliveries:, In some cases, the delivery person needs to contact the customer for the delivery to happen. This makes it crucial for all customer calls to be branded properly to help distinguish them from robocalls. Ensuring the delivery comes on time increases customer satisfaction and reduces costs. Smart voice solutions are the answer., Prevent revenue leakage:, By allowing drivers and customers to communicate without revealing phone numbers, you ensure they cannot contact one another after a delivery is made. This helps prevent revenue leakage by making it more challenging to facilitate backdoor deals, like a ride-sharing driver encouraging a passenger to contact him directly the next time they need to go somewhere., Incorporating programmable voice into your business with Sinch, Adding calling to your customer experience is easy with Sinch’s robust APIs and SDKs . Sinch has the tools your company needs to solve the core issues complicating last mile delivery, enabling you to provide a better customer experience, and reduce last mile delivery costs., Choose the right path to a better user experience, The gig economy has quickly become the go-to solution for solving the last mile delivery’s pain points — but it is not without its challenges. Legacy logistics and shipping companies have also had growing pains as customers are promised much shorter time frames. Fortunately, these problems are easily overcome with a highly customizable programmable voice solution. With the right technology, you…
Type: Blog Article
Type: Component Page
Type: Component Page
In today's digital era, shielding customers from SIM-swap fraud has never been more vital. SIM-swap fraud is a form of identity theft; it occurs when a fraudster persuades a mobile carrier to transfer a person’s mobile phone number to a new device under the fraudster's control. The fraudster can then reset the victim’s passwords, hijack accounts, and ultimately, steal money. Recognizing the…, Understanding SIM-swap fraud, The first step in preventing SIM-swap fraud is to first understand what it is and how it occurs. A SIM card — that small removable chip in your phone — holds data binding a smartphone to a specific mobile number and network. When a mobile user wants to switch devices, they simply transfer the SIM card to the new phone. SIM swap-fraud takes place when a fraudster convinces a mobile carrier to…, Preventing SIM-swap fraud through continuous monitoring and risk assessment, Continuous monitoring and risk assessment are critical in addressing SIM-swapping. By using the right tools and techniques, businesses can detect unusual behavior and emerging threats and respond to SIM-swap attacks faster. Let’s take a closer look at the benefits of continuous monitoring and risk assessment in preventing SIM-swapping fraud: Improved threat detection Continuous monitoring and…, Fighting SIM-swap fraud: a collaborative effort, Preventing SIM-swap fraud is a shared responsibility between stakeholders, businesses, mobile network operators, and service providers, each playing a vital role in creating a safer ecosystem: Businesses should implement robust security measures, monitoring their networks for suspicious activity, and educating customers on account protection. Mobile network operators are responsible for securely…, Best practices for continuous monitoring and risk assessment, While implementing a continuous monitoring and risk assessment program is one of the most effective ways to prevent SIM-swap attacks, there are a number of best practices you should keep in mind to ensure the program's effectiveness: Engage all stakeholders It's important to involve all stakeholders in the implementation and maintenance of a continuous monitoring and risk assessment program. This…, Your partner for safer mobile accounts and identity, In a fast-paced digital world, taking action to protect customers and avoid potential financial losses is a key business imperative. By working together and implementing best practices for continuous monitoring and risk assessment, we can help prevent SIM-swap attacks and ensure a safer, more secure future for all. As a global leader in cloud communications, Sinch helps thousands of businesses…
Type: Blog Article
Cloud Connect for Webex Calling Agreement, This Inteliquent Inc., a Sinch compnay Cloud Connect for Webex Calling Agreement (the “Agreement”) is entered into between Inteliquent, Inc. (together with its affiliates providing the Services defined below, “Inteliquent” or “Carrier”), a Delaware corporation with its principal place of business located at One Wacker North, Suite 2500, Chicago, IL 60606 and the party receiving Services (as…, Background:, A. Inteliquent provides various types of communications services as part of its suite of voice and text messaging products and solutions. Customer is an end user of Cisco Webex 1 Services. B. The Parties desire that Inteliquent provide Customer with the Services more specifically described below., Agreement:, Intending to be legally bound, the Parties agree as follows: 1. SERVICES 1.1 Inteliquent will provide and Customer will pay for those services (“Services”) set forth in any service schedule, exhibit or addendum (each, a “Service Schedule”) attached hereto or subsequently added to this Agreement and incorporated herein. The Services provided may be used only as expressly authorized under the…, Cloud Connect for Webex Calling Service Schedule, Exhibit A – Cloud Connect for Webex Calling VoIP TN and Inbound Calling Services, This Cloud Connected PSTN Service Schedule (this “Service Schedule”) is made under the Inteliquent Cloud Connected PSTN Agreement (the “Agreement”) between the Parties. This Service Schedule will be effective upon the execution of a Service Addendum or Service Order pursuant to the Services described in the Exhibit (the “Effective Date”). 1. Definitions. Capitalized terms will have the meanings…, 2.1 Service Descriptions., Customer may receive Cloud Connect for Webex Calling Services by ordering a combination of TNs with usage-based Inbound Calling as described in this Exhibit. In no event may the Services be used for Inbound Calling terminating to a calling card platform (or any similar service by which calls are re-originated). The Services include the following:, a. “Metered Inbound”., A Service whereby Carrier provides Inbound Calling to Customer utilizing TNs exclusively by Carrier. Metered Inbound Calls will be rated with six (6) second intervals., b. Local Number Portability (or “LNP”)., i. Port-In., Carrier can port-in existing Telephone Numbers registered to another carrier upon request. Customer represents and warrants that Customer has all rights and authorizations required for the porting. Customer must provide necessary documentation before the port request will be processed. If Customer changes a requested service activation date such that Carrier incurs charges from a donating…, ii. Port-Out., Upon receipt of a request from a third-party to port a Customer’s TN to another carrier (“Port-Out Request”), Carrier may port such TN as requested and Customer agrees that Carrier will have no liability to Customer for the porting out of such TN. Non-recurring “Port-Out Fees” may be incurred upon receipt by Carrier of the Port-Out Request and Customer agrees to pay such Fees in accordance with…, c. Directory Listing (“Directory Listing” or “DL”)., Simple Directory Listing service is available for Customer TNs in the Services portal, providing the Customer’s TN, name and/or address (“Primary Listing”) to: (i) directory assistance and the local white pages (or similar directory). Customer represents and warrants that it is the end user of the TN for which the DL was requested. Customer expressly agrees that Carrier will have no liability to…, d. CNAM., Caller identification with name (or CNAM) allows a Customer to identify the TN and name of the calling party. CNAM Services are included as part of the Cloud Connect for Webex Calling Service. Carrier will have no liability to Customer in the event CNAM is not accurate or available at all times., e. CNAM Data Entry., Carrier will populate the CNAM database with the applicable information that has been configured by Customer in the Webex Cloud Calling Service portal. Customer is solely responsible for ensuring the accuracy of the information provided to Carrier via portal configuration and Carrier makes no representation or warranty that CNAM calls that query the CNAM database will result in a correct CNAM…, f. TN Service., A Service where Carrier provides Inbound Calling for TNs ported in or purchased by Customer on the Cloud Connected PSTN Portal. Pricing for TN Service is identified in Appendix A or subsequently executed Service Orders. Carrier reserves the right to reclaim Carrier-provided Telephone Numbers that are underutilized or are associated with accounts that are suspended due to non-payment, suspected…, 2.3 CDR., Carrier will use commercially reasonable efforts to provide accurate CDRs, although CDRs may not be available on all Services., 2.4 Service Limitations., Carrier makes no representation or warranty that Service will be available at all times and will have no liability to Customer in the event a Service is temporarily unavailable. Customer’s sole and exclusive remedy is Service deactivation., 2.5 Service Exclusions., Customer will not use the Service for: (i) high-volume traffic with short call durations and (ii) inbound collect calls (collectively, “Excluded Service”). Carrier will have no liability to Customer for any Excluded Service., 2.6 Acceptable Use Policy., Carrier’s Acceptable Use Policy posted on Carrier’s website applies to the Services (as it may be amended from time to time). 3. Fees, Billing and Payment. The following Section applies only to Services purchased via this Service Schedule., 3.1 Fees Based on the Price List., Unless otherwise specified on a subsequent amendment or Service Order, Customer will pay the fees for the Services set forth on Appendix A and incorporated herein by this reference. Carrier may change any fees by providing Customer with at least thirty (30) days written notice (email sufficient). Customer will incur MRC and NRCs, as applicable, upon the Acceptance Date (defined below) or…, 4.1 Ordering., The following process will be used:, a. TN Activation., Customer may order Carrier-provided TNs or port in existing Customer TNs associated with specific geographic areas. Any Service Fees associated with TNs (new or ported in) will begin once TNs are active and available for Customer’s use. Carrier may restrict the amount of TNs available to Customer by specific geographic area or Rate Center., 4.2 Service Deactivation., To deactivate a TN, Customer must remove the TN from service within the portal. The date of such removal is the “Deactivation Date.” Customer will remain liable for all Fees incurred up to and including the Deactivation Date. 5. Termination Charge., 5.1 Customer Termination., Customer may terminate this Service Schedule, subject to the following notice periods and payment obligations. Termination of this Service Schedule will occur thirty (30) days after receipt of Customer’s notice, at which time Customer will pay Carrier a termination charge equal to the sum of one hundred percent (100%) of the remaining Minimum Monthly Fees that would have been incurred for the…, 6.1 9-1-1 Nomadic Service Description., A Service that allows Subscribers to contact emergency services for TNs (for purposes of this Section, TNs include TNs provided by Carrier and Customer designated TNs provided by third party carriers). 9-1-1 Nomadic Service includes E9-1-1 Service and/or Basic 9-1-1 Service as determined by the capabilities of the Service and of the Public Safety Answering Point (“PSAP”). E9-1-1 Service means…, 6.2 9-1-1 Nomadic Service Delivery., Customer will obtain and maintain accurate Subscriber information and promptly configure and maintain such information in the Cloud Connect for Webex Calling Portal so that Carrier can provide such Customer-provided information to applicable databases. Customer will configure an accurate Subscriber Service Address for every Subscriber. Customer will also promptly provide any necessary updates to…, 6.3 9-1-1 Nomadic Service., Customer will fulfill all its obligations with respect to 9-1-1 Nomadic Service through the Cloud Connect for Webex Calling Portal. Customer will not provide service to a Subscriber on an Active TN and will not activate a TN that is intended to have 9-1-1 Nomadic Service until all the information required to provide 9-1-1 Nomadic Services has been validated by Carrier. Carrier may reject a…, 6.4 9-1-1 Nomadic Service Functional Limitations., Customer acknowledges that 9-1-1 Nomadic Services will not function, or will not function properly, in the following situations: (i) if a Subscriber attempts to place a 9-1-1 call from any location other than the Subscriber’s Service Address as communicated to Carrier by Customer; (ii) if power is disrupted at the Subscriber Service Address; (iii) if Internet connectivity is disrupted at the…, 6.5 Indemnification., Customer will indemnify and hold harmless Carrier against any and all damages, claims and expenses resulting from Subscriber’s or Customer’s failure to comply with all of the requirements described in Section 6, including without limitation: (i) any 9-1-1 calls routed to Carrier on the wrong Trunk group; (ii) Customer’s incorrect or improper designation of an TN to not receive 9-1-1 Nomadic…, 6.6 Manual Intervention., In the event a live operator or manual intervention is required to provide 9-1-1 service to a Subscriber for any reason other than Carrier’s negligence or failure to comply with this Service Schedule, Customer will be responsible for the “9-1-1 Manual Event” per call fee. In addition, Customer will be responsible for the 9-1-1 Manual Event per call fee, even if manual intervention was not…, 7.1 Emergencies., If Carrier receives a valid request from a law enforcement agency for temporary number change, temporary disconnect, or one-way denial of outbound calls for a TN associated with Customer, to the extent such request is related to Carrier’s facilities, Carrier will comply with a valid emergency request. Carrier will not be liable for any claims, damages, or penalties arising from complying with…, 7.2 Call Intercepts., Customer agrees to comply with applicable lawful intercept regulations. 8. Authorization / Use of the Inteliquent Portal. Customer is authorized to use the Cloud Connect for Webex Calling Portal to manage its account and Services ordered from Carrier and for no other purpose. Customer will be solely responsible for all activities on the Cloud Connected PSTN Portal under Customer’s account or…, 9.1 Scheduled Maintenance., Carrier may, upon 72 hours’ notice, suspend the provision of all or any of the Services to the Customer during the Maintenance Window (defined below), to maintain, test or configure the Services, to upgrade hardware or software, increase capacity or to perform such other non-emergency work as Carrier may determine is necessary or appropriate (“Scheduled Maintenance”). The “Maintenance Window”…, 9.2 Emergency Maintenance., Carrier may, without notice, perform work at any time to correct, replace or repair network conditions which are likely to cause an Outage, and which require immediate correction (“Emergency Maintenance”). Emergency Maintenance while being conducted, may degrade the quality of the Services or cause an Outage., Appendix A, Default VoIP TN and Inbound Calling Price List / Monthly Minimum Fees Product Name Domestic United States including Alaska, Hawaii, Puerto Rico & USVI Canada Webex - Local DID MRC per TN $3.00 $3.00 Webex - E911 Emergency Service per TN Included Included Webex - E911 Emergency Service Manual Event per Call* $75.00 $75.00 CNAM DIP NRC per Call included included CNAM Data Entry included…, Exhibit B – Cloud Connect for Webex Calling Toll Free Services, Pursuant to this Service Schedule and the Cloud Connect for Webex Calling Agreement between Carrier and Customer (the “Agreement”), Customer hereby subscribes to Inteliquent’s Cloud Connect for Webex Calling Toll Free Service (as more specifically described in Section 2 below)., 1. Definitions., The definitions in the Agreement apply to this Service Schedule. In addition, the following terms have the following meanings. “8XX IP Toll Free Service” or the “Service” means the Service described in Section 2(A). “ANI” means automatic number identification. “Customer Voice Application” means the IP voice application provided and used by Customer in connection with 8XX IP Toll Free Service. “…, 2. Service Description., The 8XX IP Toll Free Service will be provided in the following manner: (A) The 8XX IP Toll Free Service is an IP service for PSTN originated calls that terminate to Customer using TFNs. Carrier will deliver voice traffic to Customer via Session Initiation Protocol (“SIP”) signaling. (B) Cisco Webex Services. Toll Free Service is delivered via Customer obtained and managed Cisco Webex Services.…, 3. Customer’s Responsibilities., Customer is strictly prohibited from using the Service with any (i) outbound calls placed by Customer, (ii) routing an emergency service call, (iii) SMS database mapping to ANIs, (iv) directory assistance calls, (v) mass calling events, excessive non-completed and invalid calls and failed calls due to inadequate Customer capacity (subparts (i-v) collectively, “Improper Calls”). In addition to…, 4. Charges., (A) Charges for the Cloud Connect for Webex Calling Toll Free Service are comprised of Carrier’s then current usage rates for voice traffic, additional usage-based charges, monthly recurring charges and nonrecurring charges for ancillary services, all as set forth below. (B) The current billing increments for the 8XX IP Toll Free Service are set forth in the table below. All partial increments…, 5. Traffic Jurisdiction Determination., Customer will certify to Carrier that its connections at termination are IP in nature. Jurisdiction for each call will be based on the location of the calling party., 6. Porting., If Customer elects to “port out” any TFN (a “Ported Number”), Customer agrees that until such time as the Ported Number is fully ported to a third party and no further traffic for such Ported Number traverses Carrier’s network, Customer shall remain bound by the terms of this Service Schedule and the Agreement (including Customer’s obligation to pay for the applicable Service) for all calls that…, 7. Liability., Without limiting the terms of the Agreement, Carrier is not liable for any loss or damage sustained by Customer, its Toll Free subscriber, end users, or any third party by reason of defects or malfunctions in the facilities, hardware or software not provided by Carrier or not directly under its control; or (c) by reason of errors made by NASC in connection with the SMS. 9. RespOrg. (A) If…, Exhibit C – Cloud Connected PSTN Domestic Local, Long Distance, and International Long Distance Services, Pursuant to the terms and conditions of Customer’s Cloud Connect for Webex Calling Agreement with Inteliquent and this Exhibit, Customer hereby subscribes to Inteliquent’s Domestic Local and Long Distance Termination Service and International Long Distance Service (the “Service”). This Service Schedule will be effective on the date the trunks utilized to carry the Local and Long Distance (“LLD”)…, 2. Termination of Originating LLD Service Traffic to Certain Carriers:, A. Customer will deliver to Carrier originating LLD Service Traffic for termination to NPA-NXXs that (i) are located in the 50 states in the United States or the District of Columbia and (ii) conform to the North American Numbering Plan. Carrier will deliver these calls for termination by the terminating service provider network. NPA 0XX and Toll Free calls are excluded from termination under…, 3. Termination and Other Charges:, A. Customer will pay the following per minute rate for termination of LLD Service Traffic (rates are based on the location of the terminating NPA-NXX): Terminating Destination Initial Billing Increment (seconds) Additional Billing Increment (seconds) Rate per Minute 48 Contiguous United States, Puerto Rico, USVI and Canada (Non-Yukon) 6 6 $0.005 Canada Yukon Territory 60 60 $0.150 Alaska 6 6 $0.…
Type: Legal page
Cloud Connect for Webex Calling Trial Agreement, This agreement is for a free trial of the Cloud Connect for Webex Calling. This Cloud Connect for Webex Calling Trial Agreement (“Agreement”) is made between Inteliquent, Inc., a Sinch company (together with its affiliates providing the Services defined below, “Inteliquent” or “Carrier”), and and the party receiving Services (as defined herein) from Inteliquent (together with its affiliates, “…, Background:, A. Customer would like to test the services identified on Exhibit A attached hereto (collectively, the “Trial Services”) and provide feedback on the Trial Service. B. Carrier desires to have Customer participate in the testing of the Trial Service., Agreement:, Intending to be legally bound, the parties agree as follows:, 1. Trial., Customer agrees to work cooperatively with Carrier in the testing of the Trial Service. Additional terms and conditions related to the Trial Service are set out on Exhibit A, attached hereto and incorporated herein. The Trial Service is being provided by Carrier., 2. Term., This Agreement will commence on the Effective Date and terminate thirty (30) days after the Effective Date, unless extended by written mutual agreement of the parties. Carrier may terminate this Agreement and the Trial Service at any time, for any reason., 3. Risks of Tests Assumed by Customer., Customer acknowledges that the Trial Service is being provided as part of a trial offering and is not designed to carry anything other than test traffic. As such, Customer assumes all related risks and harm. Customer is under no obligation to use the Trial Service and may terminate its participation in the test at any time., 4. Interconnection., The interconnection point for the Services between Carrier and Cisco is managed by Inteliquent. Interconnection between Customer and Cisco Webex Services is Customer’s responsibility. Carrier has no responsibility for any service problems related to Customer’s interconnection to Cisco or any service problems with Cisco Webex Services., 5. No Warranty., Given the purpose of this Agreement, Customer acknowledges that the Trial Service is provided “AS IS’’ and may not be functional for the purpose for which it is intended. Operation at any given time does not guarantee operation at any other time. CARRIER DISCLAIMS ALL WARRANTIES RELATING TO THE TRIAL SERVICE, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES AGAINST INFRINGEMENT…, 6. Limitation of Remedies and Liability., Excluding Customer’s breach of the terms of Exhibit A, neither party will be liable to the other party with respect to the subject matter of this Agreement under any contract, negligence, strict liability or other theory or for any direct, indirect, incidental or consequential damages including, but not limited to loss of revenues and loss of profits., 7. Further Limitation of Liability., IF CARRIER (OR ANY OF ITS AFFILIATES) IS EVER HELD LIABLE IN RELATION TO THIS AGREEMENT AND WHETHER THE CLAIM IS UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY OF LIABILITY, SUCH PARTY’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO PROVEN DIRECT DAMAGES AND WILL NOT EXCEED TEN THOUSAND DOLLARS ($10,000)., 8. Notices. , All notices required under this Agreement will be given in writing and either (i) hand delivered, (ii) sent by email, or (iii) delivered by a nationally recognized next business day courier, postage paid, in all cases to the address listed below for Carrier, to Service Location Address as specified on Service Orders for Customer. If Customer’s address is a post-office box, Carrier may send any…, 9. Miscellaneous., The parties are separate and independent legal entities, and independent contractors as to each other and under this Agreement. If any provision of this Agreement is invalid or unenforceable under applicable law, that provision shall be ineffective only to the extent of such invalidity, without affecting the remaining parts of the provision or the remaining provisions of this Agreement. To the…, Exhibit A: The Trial Service, 1. The Trial Services., The Trial Service is for evaluation of Cloud Connect for Webex Calling, which provides VoIP TNs, Inbound and Outbound Calling for use with Customer’s Cisco Webex Services. The following terms and conditions will apply to the Trial Services: VoIP TN and Inbound Calling Service: Limited to ten (10) US and Canada TNs. Cloud Connect Webex Calling Domestic Local, Long Distance Service: Not to exceed 5…, 2. Charges for the Trial Services., Notwithstanding any provision of the Agreement, Trial Services will be provided at no charge to the Customer., 3. Customer Responsibilities., CUSTOMER ACKNOWLEDGES AND AGREES THAT TRIAL SERVICES ARE TO BE USED FOR EVALUATION PURPOSES ONLY AND NOT FOR USE IN A PRODUCTION ENVIRONMENT. EMERGENCY SERVICE CAPABILITIES (E.G., 9-1-1) ARE AVAILABLE FOR TESTING AND EVALUATION, BUT CUSTOMER AGREES TO NOT DEPLOY TRIAL SERVICES, INCLUDING BUT NOT LIMITED TO EMERGENCY SERVICES, IN A PRODUCTION ENVIRONMENT WITHOUT CARRIER’S PRIOR WRITTEN CONSENT.…, 4. Production Agreement., Any Customer that wishes to purchase Cloud Connect for Webex Calling outside of this Trial Service must execute a standard Service Order subject to the Cloud Connect for Webex Calling Agreement posted at www.inteliquent.com/legal/webex-calling . Upon execution of a standard Service Order, this Trial Agreement shall be terminated., 5. Indemnification., Customer agrees to defend, at its own expense, and indemnify and hold harmless Carrier and its affiliates and subcontractors (collectively the “Carrier Indemnitees”), from and against any third party claims, suits, damages and costs and expenses (including legal fees) asserted against or incurred by any of the Carrier Indemnitees arising out of or relating to (1) Customer’s use of the Trial…
Type: Legal page