Type: Resource
New Early Access Program (EAP) of new direct integration of MessageMedia SMS Marketing helps BigCommerce merchants drive better conversions and enhance marketing efforts , DENVER, CO, – November 3, 2022 – MessageMedia , a leading global messaging solution for small and medium-sized businesses, today announced an Early Access Program (EAP) to its direct integration with BigCommerce (NASDAQ: BIG), a leading Open SaaS ecommerce platform for established and fast-growing B2C and B2B brands. The new MessageMedia SMS Marketing integration provides tens of thousands of BigCommerce…, About MessageMedia, MessageMedia helps small to medium sized businesses of all sizes better connect with their customers. With more than 70,000 active customers worldwide across its brands, MessageMedia drives business success by creating engaging mobile experiences that customers love. Messaging solutions such as alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling…, About BigCommerce, BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous…, About Sinch, Sinch’s leading cloud communications platform lets businesses reach everyone on the planet, in seconds or less, through mobile messaging, email, voice and video. More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Sinch has been profitable and fast-growing since its foundation…, For further information, please contact, Beth Houran Vice President Marketing-US [email protected] M: 412-225-4322 Type: News Article
This statement is made on behalf of Sinch AB (publ) pursuant to the section 54(1) the UK Modern Slavery Act 2015. Doing business in a legal, ethical and responsible manner has always been important principles for Sinch. Sinch recognizes the risk for modern slavery in its own business to be very low but are aware that the risk also extends to its supply chain. We are committed to improving our…, Our business, We are a leading provider of cloud communications services, voice and video communications services and software solutions which are supplied both as services and products in the cloud- and telecommunications sector. The Sinch Group, where the ultimate parent company is Sinch AB, has its head office in Stockholm, Sweden. We have over 2000 employees worldwide and operate in over 47 countries. , Our supply chain, We primarily buy services, software components and technologies from companies that reside in countries where international and national laws as well as principles and norms on human rights, labour and anti-corruption are fully accepted. Even though we consider the risk for modern slavery in the supply chain as low, we will always work to minimise the risks as far as possible. , Our policies on slavery and human trafficking, We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Code of Conduct and our Supplier Code of Conduct both reflect our commitment to acting ethically and with integrity in all our business relationships. More specifically, these policies outline Sinch’s principles in relation to labor standards such as forced…, Due diligence processes for slavery and human trafficking, Sinch presently has no specific due diligence process for slavery and human trafficking but will act upon any red flag in relation to improper labor standards and human rights. , Supplier adherence to our values, To ensure all those in our supply chain and contractors comply with our values and principles, suppliers must sign the Supplier Code of Conduct. , Training, Sinch presently has no employee training specifically covering slavery and human trafficking but is planning to launch a company-wide Code of Conduct training. Our effectiveness in combating slavery and human trafficking Sinch presently has no specific key performance indicators (KPI’s) relating to slavery and human trafficking. , Further steps, We intend to take the following steps to combat slavery and human trafficking: Ensure that our policies accurately represent the issue of slavery and human trafficking and that responsibilities for relevant parties are clear. Make a risk-based assessment to identify if any additional procedures would be necessary to ensure that slavery and human trafficking is not taking place in any part of our…
Type: Legal page
Today everything from banking to shopping or paying a utility bill is enacted digitally. And as consumer preferences have shifted to online and on mobile interactions, so have their expectations of how they want those experiences to take place. CPaaS has met this expectation head on. Its influence on the communications market has been dramatic. In terms of enterprise communication, it’s fair to…
Type: Blog Article
ATLANTA and STOCKHOLM, Sweden, –, APRIL 3, 2023, –, Fifty years after the first mobile phone call was made on April 3, 1973, a new mobile communications survey has been commissioned by Sinch (publ), the company powering meaningful conversations between businesses and their customers through its Customer Communications Cloud. The survey reveals how vital mobile phones are to our lives, finding nearly 72% of people couldn’t imagine going more than a…, Consumers prefer to communicate with businesses just as they do their friends, , via seamless conversations across multiple channels. Text messages were ranked by respondents as their favorite way of conversing with a business, followed closely by voice calls and email. However, 36% say text messages from businesses are too impersonal, and 1 in 4 get frustrated when they can’t respond to a business text message., Consumers really, really love their mobile devices., Asked what they’d rather give up than their mobile phone, 41% of respondents chose the gym while 25% of millennials selected TV or radio , and 22% percent of GenZ said they would give up sex. , Most consumers couldn’t go more than a weekend without their mobile phone — and many could not deprive themselves for an even shorter time., Asked how long they thought they could last without their mobile phone: 72% said they couldn't last more than a weekend without their mobile phone; 56% said they couldn’t go more than 24 hours; 42% said 4 hours or less; And 8% said 15 minutes or less. Sinch’s technology powers hundreds of billions of global conversations between customers and businesses: its Super Network enables 300 billion…, About Sinch:, Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech companies – rely on Sinch and its global super network, which is the most secure and reliable network for messaging, voice and email. Sinch has been profitable and fast-growing since it was founded in 2008…
Type: News Article
Can you feel it? That’s love in the air! Valentine’s Day is coming and it’s the ideal time for retailers to get the year righted after a slow January. Every year, people show their love for their significant others by spending a lot on Valentine’s Day. In the US alone, Valentine’s Day expenditures are expected to reach almost $26 billion in 2023, according to the National Retail Federation and…, Mobile messaging is an attention getter , When it comes to Valentine’s Day, engagement is the name of the game. No, not diamond rings secreted in champagne glasses, customer engagement . And mobile messaging, from SMS to rich messaging options like WhatsApp , RCS , or MMS , is the way to do it right. With its eye-popping open rate of 98% and an uber-impressive 95% read rate within the first three minutes, you will reach your customers…, 1. Get to the heart of the matter with personalization , Valentine’s Day is all about getting personal, so prioritize personalization . Ensure your content is relevant and valuable by using purchase history and behavioral data to send offers your customers will love. Drive even more engagement with MMS images or videos and personalized landing pages showcasing recommended products. And when Valentine’s Day is over, use the data you’ve collected from…, 2. Make buying for love fun and interactive , Gamify your discounts or offers with a love-themed interactive landing page. For example, pick the petals off a flower in a virtual game of “Loves me, loves me not” to win 10, 20, or 50% off where everyone comes away a winner. , 3. Send warm-up messages to build momentum , Don’t wait until Valentine’s Day to tell your customers about your awesome deals and heartwarming products. Use messaging to send out reminders days before to build excitement for Valentine’s Day, keeping your brand at the top of your audience’s mind. And send follow-up messages throughout the day as customers continue to shop. Be careful not to overwhelm your customers with messages, though…, 4. Show, don’t tell!, Now is the time to experiment with rich media formats, like images, videos, and animated gifs to stand out and drive more traffic to your online or brick-and-mortar store. , 5. Matchmaker, matchmaker, make me a match, Help your customers shop for loved ones by offering focused gift suggestions. With two-way messaging , you can ask your audience to answer some questions about the person they’re buying for, how much they want to spend, and the type of gifts they like to help narrow their search down significantly with AI-driven recommendations. , 6. Give a loving nudge with abandoned cart notifications , Send well-crafted SMS reminders for those Valentine’s Day purchases that didn’t get completed. Honor the original sale price to encourage your customers to convert. You can even try browsing abandonment notifications for browsed products that weren’t added to the cart. , 7. Treat your SMS subscribers with care , Who doesn’t love an exclusive offer? Promote special deals like extra discounts and free shipping for those on your SMS list. And offering exclusive Valentine’s Day pricing is a great way to convince them to opt into your brand’s messaging program. But once they’ve opted in, make sure they stay opted in. If your subscribers don’t see the value of your SMS program after Valentine’s Day, they…, 8. Stimulate a sense of urgency , February already is the shortest month and Valentine’s happens right in the middle, so you won’t have a lot of time for your campaign. Use this to your advantage. Fear of missing out (FOMO) is real and using language like “limited time only” in your messages encourages customers to act quickly. If there is only a limited number of a specific item in stock, the “Only a few left!” alert works as…, 9. Hook email and SMS up together , SMS and email work well together. SMS can create that urgency we discussed above, whereas email is great for long-form communication. For example, use SMS to let subscribers know about limited-time sales, last-chance items, and shipping deadlines. Then send emails with additional content that isn’t as time-sensitive, such as on-sale product galleries and more details of your offers. , 10. Keep crushing on conversions, Once Valentine’s Day is over, fill your customers in on what new deals they can expect in upcoming months – and make access to these deals exclusive to your list members to boost messaging opt-ins. It’s also important to feature high-value or popular products for your members to create excitement and drive more sales. So, now that you have your strategies all aligned, let’s get to work. And…
Type: Blog Article
Type: Component Page
Type: Event: Sponsored
This information is intended only for , United States, litigants. Our Civil Subpoena Policy (link below) governs only the processing of subpoenas, court orders, depositions by written questions, or other legal process issued in civil litigation matters to which our companies (see list in sec. 1.1) is a non-party and in which customer-related information concerning 1 or more phone numbers is sought from the Company. Please note that we only accept…
Type: Legal page
About Frings, We support our customers in all phases of the digital transformation. The "Sinch Contact Pro" solution provides contact centers with a software-as-a-service solution that enables companies to meet new customer demands by delivering a consumer-friendly, contextual, and relevant service experience. "Sinch Contact Pro" integrates customer service with digital commerce - before, during, as well as…
Type: Partner