Customer stories Major brands all around the world use Sinch products to succeed – so can you! Discover how we help brands increase customer engagement, satisfaction, and growth. Get inspired! Revolutionizing the personal loan experience with WhatsApp We're delighted with this initiative. WhatsApp is more than a new channel for us. It's a new way of interacting with our customers which allows us to understand their needs and provide ultra-personalized offers in the same discussion thread. The power of WhatsApp lies in the ability it gives us to cross-reference conversation data with customer data to personalize subscription processes. Sabrina Giry Fernandez Head of CRM, HSBC Read the story How Picard increased customer engagement by 42% with a conversational RCS experience Read the story Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan’s path to better sales and engagement: personalized mobile messaging We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner Read the story Sort by: Industries IndustryAutomotiveConsumer AppsEcommerceElectionFinancial ServicesFood DeliveryHealthcareHospitalityHuman ResourcesInsuranceLogisticsRetailSaaS & TechnologySocial messaging appsSportsTelecomTravelUtilities Products ProductFax APIUnified CommunicationsSMS for OperatorsRCSRich SMSShort CodesSinch for MarketingSMSSMS VerificationToll-Free NumbersVerificationA2P MonetizationAIChatbotsChatlayer.aiContact ProConversation APIConversational MessagingMMSMessenger API for InstagramInstagramIn-App Voice CallingFlash Call VerificationWhatsApp Orange Boosting Black Friday sales with hyper-personalized interactive campaigns Read article Club Med Club Med's journey to success with rich conversational messages Read article Micromania-Zing RCS brings big boost to brand visibility and customer interaction Read article HSBC Revolutionizing the personal loan experience with WhatsApp Read article Currys How Currys powers effective customer engagement with SMS Read article BUT How BUT is accelerating digital transformation with WhatsApp catalogs Read article Doctolib How Doctolib simplifies healthcare for millions with SMS Read article BPCE Financement How BPCE Financement made financial management fun and educational with Rich SMS Read article Parfym.se Driving Black Friday and CX success through personalized SMS campaigns Read article Picard How Picard increased customer engagement by 42% with a conversational RCS experience Read article European Commission Delighting young travelers with automated support Read article BizBike Optimizing customer service and costs with an AI chatbot Read article Mirka How an SAP-integrated contact center unified global customer service at Mirka Read article VanMoof How VanMoof used an AI chatbot to scale customer service – without increasing costs Read article iFood How iFood served up conversational AI to improve B2B communication with drivers, restaurants, and end-users Read article Orion How a 24/7 WhatsApp chatbot boosted visitors and sales for Orion Mall Read article Argenta How Argenta banked a 95% CSAT score with an AI chatbot Read article Spruce Health Spruce Health safeguards patient information with seamless Fax API Read article Load more
Revolutionizing the personal loan experience with WhatsApp We're delighted with this initiative. WhatsApp is more than a new channel for us. It's a new way of interacting with our customers which allows us to understand their needs and provide ultra-personalized offers in the same discussion thread. The power of WhatsApp lies in the ability it gives us to cross-reference conversation data with customer data to personalize subscription processes. Sabrina Giry Fernandez Head of CRM, HSBC Read the story
Nissan Logo Für mehr Informationen siehe: http://de.wikipedia.org/wiki/Datei:Nissan_Logo.svg Nissan’s path to better sales and engagement: personalized mobile messaging We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner Read the story
BPCE Financement How BPCE Financement made financial management fun and educational with Rich SMS Read article
Picard How Picard increased customer engagement by 42% with a conversational RCS experience Read article
VanMoof How VanMoof used an AI chatbot to scale customer service – without increasing costs Read article
iFood How iFood served up conversational AI to improve B2B communication with drivers, restaurants, and end-users Read article