How WhatsApp can change your business

  • Powerful metrics

    Boost campaign performance using improved analytics to better understand your customers. Track delivery and read rates to monitor ROI.

  • Put yourself on the map

    Be seen and get discovered. Create a business profile with helpful info for your customers – address, phone number, email – the lot, right there in front of them.

  • Be compliant

    WhatsApp is familiar, but also secure – encrypted and protected. Two-factor authentication comes as standard. Users are genuine, and they know you are too.

  • Perfect for all

    WhatsApp’s a giant but that doesn’t mean it’s just for other giants. Over 80% of SMBs in India and Brazil use WhatsApp to grow their business.

WhatsApp messaging use case

Use Case: Use chat bots to reduce support costs

Create a WhatsApp chat bot to support the most common questions and combine it with handover to a human agent. Customers can select areas of inquiry to ensure a qualified agent is reached each time.

The Result

Increased quality and sales efficiency with improved response times and customer satisfaction.

chatbot

Why Sinch are your first choice for WhatsApp...

Keep it personal

Improve loyalty, increase engagement, build better relationships and differentiate yourself from the competition by sending rich, personalized messages.

Secure your data

Messages can’t be tampered with at any point on their journey, which means you can send sensitive information like boarding passes or account details with confidence.

Make it easy

Integrate WhatsApp into your communications strategy so you can deliver two-way conversations while minimizing customer friction on the path to purchase.

Get a backup plan

Customer handset doesn’t accept WhatsApp? No problem. We’ve got you covered with SMS fallback to make sure your message gets delivered every time.

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Trusted by 8 of the 10 largest US tech firms

For over 10 years, we’ve been helping people reach their audiences in new and exciting ways like WhatsApp. Regardless of your needs, we’ve got the tools to make it happen and we’d love to work with you!

I found onboarding to the WhatsApp Business API fast and easy with Sinch.
Sami Zaiter
Co-Founder, Voxpay
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