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How personalized SMS can change your business

  • Increase client retention

    Keeping customers is the difference between success and failure. Make sure you’re always close at hand and top of mind via the ever present mobile phone.

  • Reduce no-shows

    Make missed appointments a thing of the past. SMS reminders can be the difference between a full calendar and wasted time and money.

  • Improve service quality

    Reaching large groups in an emergency? Then phone calls just don’t cut it – they take too long. No channel on planet earth matches the immediacy of business SMS, it’s totally unrivalled.

  • Huge open rates

    Forget hit-and-hope emails! Why settle for a 20% open rate when you could have 98%? Text messages get read within 3 minutes, too.

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Use case: prevent card fraud with SMS

Better safe than sorry. When your bank spots a potentially fraudulent transaction, sending a quick SMS verification to the card owner to confirm if the purchase was genuine can save the day.

The result

It’s win-win for both parties. The bank avoids a costly fraud case and the customer avoids a stressful call center hold queue, instead enjoying an improved experience with total peace of mind.

Hello Lisa, this is Mike from account security at FirstBank. Did you use your card ending in 4358 to make a purchase of$205.50 today?

Yes

Thank you for confirming, your account is unlocked!

Why Sinch is your first choice for SMS

Carrier grade platform

Run at breakneck speed on an SMS portal that’s robust, secure, fast, offers minimum downtime and an SMS API that scales with your needs.

1-way and 2-way SMS

One-way SMS is one thing – great for notifications. But if engaging in two-way conversations is what you’re after, we’ve got you covered.

Global compliance

Have the freedom to choose where you send to, secure in the knowledge that regulatory compliance is taken care of and customer data is safe at all times.

Safety first

Together with carriers, regulators and industry bodies we take an active part in working for a clean ecosystem, blazing the trail for a fraud-free SMS future.

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Trusted by 8 of the 10 largest US tech firm

For over 10 years, we’ve been helping people reach their audiences in new and exciting ways, so whether you’re looking for the direct simplicity of SMS messages or immersive Personalized Messaging, we’ve got the tools to make it happen, including first class SMS platform and an easy to integrate SMS API. We’d love to work with you!

With Sinch, the waitlist process is smoother and more reliable with better business SMS deliverability.
Gabriel Block
CEO & President, Crossroads
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Talk to our experts

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