The ride sharing and transportation app market has surged in recent years with apps like Uber, Lyft and BlaBlaCar witnessing a huge user demand.
I had the opportunity to speak with another of these players – BeepMe focusing on the Israeli and Brazilian markets, BeepMe is a car-pooling and ride-sharing app that matches users with others that are making the same or similar journeys, so they can share the ride and cost.
BeepMe has been in operation for 2 years with some 200,000 users, and recently integrated Sinch into their app. I spoke with Or Gal, Senior Developer at BeepMe to find out more about how they are adding real-time communications to their app.
“Before using Sinch, our users could connect and arrange rides with SMS, phone calls and social media. But wanted to create a more seamless, in-app experience and stop losing users in third party apps” Or told me. When BeepMe first started looking for an instant messaging solution, they looked at the market and decided to use Sinch.
“What struck me was the simplicity of integration and the documentation”.
With Sinch integrated, users can now send messages within the app to ride sharers and arrange pickups and drop-offs.
Or told me that his team did have some difficulties when getting started during the initial implementation, but by following the documentation the integration was “pretty smooth”, and they did not need to contact Sinch support.
Later this year, BeepMe plan to roll out a new user interface, giving a much more fluid and useful user experience in the app. They also plan to expand into Europe.
“I would say that Sinch is a “simple, easy to implement messaging service that helps us offer a better app experience”
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