The latest Sinch whitepaper has landed! In our first release of 2018, we look into the current market state of digital communication technologies, discovering that businesses are leveraging the potential of Video Calling.
With younger generations becoming real mobile techies, video will be key in engaging this ever-growing demographic, especially in the B2C markets. Enterprises are already beginning to realize the potential of Video Calling, but SMEs are yet to get on board, and could risk being left behind by more proactive competitors, when they should be at the forefront of innovation and change to remain relevant and desirable.
Video Calling represents a big opportunity for brands to innovate in areas such as customer service, allowing businesses the opportunity to not only acquire new customers, but also to retain their existing client base. But which industries could benefit from utilizing it? Where are the key growth areas?
Discover more in our whitepaper How Consumer Demand is Shaping the Future of Video Calling for Enterprises today! Get your copy by filling in the form below. Enjoy, and let us know what you think in the comment section!
In many sectors, face-to-face customer conversations have been replaced with text messages, chat apps and chat bots. At the same time, businesses are feeling a sense of urgency to deliver an excellent customer experience as a competitive differentiator, and with smartphones… read more
You might have seen our latest white paper on The Future of Video Calling for Enterprises? It’s packed full of the primary research we commissioned into the Video Calling market. If you’ve not yet had the chance to sit down… read more
The latest Sinch whitepaper has landed! In our first release of 2018, we look into the current market state of digital communication technologies, discovering that businesses are leveraging the potential of Video Calling. HOW CONSUMER DEMAND IS SHAPING THE FUTURE… read more