On your customers home ground
Make personal conversations easy by using
WhatsApp - an app so familiar it’s second
nature to many of your customers.
Display your brand
Billions of people are already using WhatsApp - earn recognition and trust from your customers by turning your profile into an extension of your brand.
Be where your customers are
People are calling WhatsApp the digital extension of the living room! Get inside the circle of trust and speak to customers in real-time via an app they already use.
Conversations at scale
Integrate conversations into your entire customer journey by scaling on a platform that’s already in place and talk to customers all around the world.
Make it easy
Let Sinch help you include WhatsApp in your strategy so you can deliver immediate, personalized two-way conversations while minimizing customer friction on the path to purchase. We can help with API integration to backend systems supporting a context rich customer relationship during any customer journey.
Boost campaign performance using powerful metrics to help you better understand and engage with your customers. Track delivery and read rates to keep an eye on ROI and customer response levels. Use analytics to map out customer journeys and identify friction points to help you add conversations in all the right places.
Secure your data
Messages are encrypted end to end – they can’t be tampered with at any point on their journey to your customer, which means you can send sensitive information like boarding passes or account details with confidence.
Keep it personal
Improve loyalty, increase engagement, build better relationships and differentiate yourself from the competition in one easy move by sending rich, personalized messages – the possibilities are endless.
Get a backup plan
No need to worry about messages not getting through if your customers handset doesn’t accept WhatsApp messages, we’ve got you covered with SMS fallback to make sure your message gets delivered every time.
Check out our new API specification, all the information you’ll need to get set up with WhatsApp Business Messaging.