On your customers home ground
Make personal conversations easy by using
WhatsApp business - an app so familiar it’s
second nature to many of your customers.
Display your brand
Billions of people are already using WhatsApp - earn recognition and trust from your customers by getting a WhatsApp business account and turning your profile into an extension of your brand.
Be where your customers are
People are calling WhatsApp the digital extension of the living room and a WhatsApp business account is no exception! Get inside the circle of trust and speak to customers in real-time via an app they already use.
Conversations at scale
Integrate conversations into your entire customer journey by scaling on the WhatsApp platform - get ready to talk to your customers all around the world.
Make it easy
Let Sinch help you include WhatsApp for Business in your strategy so you can deliver immediate, personalized two-way conversations while minimizing customer friction on the path to purchase. We can help with WhatsApp API integration to backend systems supporting a context rich customer relationship during any customer journey.
Boost campaign performance using powerful WhatsApp business metrics to help you better understand and engage with your customers. Track delivery and read rates to keep an eye on ROI and customer response levels. Use analytics to map out customer journeys and identify friction points to help you add conversations in all the right places.
Secure your data
Messages sent via a WhatsApp business number are encrypted end to end – they can’t be tampered with at any point on their journey to your customer, which means you can send sensitive information like boarding passes or account details with confidence.
Keep it personal
WhatsApp business Improves loyalty, increases engagement, builds better relationships and differentiates you from the competition in one easy move by sending rich, personalized messages – the possibilities are endless.
Get a backup plan
No need to worry about messages not getting through if your customers handset doesn’t accept WhatsApp business messages, we’ve got you covered with SMS fallback. to make sure your message gets delivered every time.
Check out our new WhatsApp API specification, all the information you’ll need to get set up with WhatsApp Business Messaging.
Click here to discover more on our Developers pages.
Blog: Getting started with personalized video messaging
Consumers no longer respond to sales communication in isolation, they want personalized, two-way communication - find out how to get started with Sinch in our blog post.
Need more info?
Our friends over at Brightspark Consulting put together this great WhatsApp Business Guide, go check it out for a great rundown!