Why personalization is key to the customer journey
Send visuals & videos direct to customers' preferred channels
The Sinch Engage platform is the only personalized messaging platform in the industry – enabling you to deliver personalized, dynamic content through video, rich media and text, offering the highest engagement of any channel.
Bring messages to lifeMake the complex simple, leveraging emotion only possible through the use of sight and sound. Video and images inform and engage your users.
Transform your brand experienceCommunicating 1:1 with relevant messages demonstrates empathy and understanding, interest and familiarity with your customer. Personalized content can generate 2x higher CTR and 100% higher conversions than standard SMS!
Create unique customer connections
Cricket created personalized flyers delivered as mobile messages enhanced with brand recognition instead of email and standard SMS to drive promotions of their data packages and increase campaign awareness.
Mobilitia delivered a personalized video over MMS to new subscribers. The aim was to confirm their subscription and show them what to expect on their first bill. These programs lower calls to customer services and reduce churn by 17% per year.
Clōq knows who their customers are, what brands they like, and what they buy. They wanted to use this data to deliver a message as if it came from a “personal shopping assistant.” Together, we leveraged this data to produce personalized look-books, highlighting seasonal products and offers that could be appreciated by each individual Clōq customer.
Connect with consumers. Capture engagement.
Wide range of personalized formats
Personalized video, dynamic rich media, text, coupons, address book entries
No limitation in video. Personalize full range of audio and visual imagery including motion design, live action and 3D formats.
Optimize for optimal performance
With dynamic content, you can improve creative artwork, including copy and offer, while optimizing in real-time against conversion or click-through rates.
Powerful coupon engine
Dynamic couponing enables you to do targeted individualized offers and Single-Use Promotional Coupon codes through a wide range of formats, including MMS, Apple, and Google Wallet.