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Build stronger customer relationships through conversations
Expand your marketing reach
Attract customers on the apps they love and watch your conversions grow.
Reduce the barriers to purchase
Be available for queries and provide relevant info to prospects wherever they are on their journey.
Upgrade your customer service
Remove long phone waiting times and let customers message you when and where it suits them.
One API, millions of possibilities for valuable customer conversations
Get 100% reach
With the biggest channel lineup, you can ensure you’ll reach your customers around the world.
No matter what tools you’re using Conversation API will integrate, automate, and scale like a dream.
Keep it simple
Focus on the message, not the how. Let Conversation API do the hard work optimising your messages for individual channels.
Flexibility built in
Now there’s no heavy lifting when adding a new channel, just switch it on and off you go!
One API to connect them all!
Enable customer-initiated, branded conversations on a secure platform.
Deliver rich messages to customers on the channel they love.
Chat with customers in Japan, Thailand, and more with LINE.
The number one choice for chatting with customers in China.
Connect with your customers on your mobile app.
Send timely notifications via app and browser push.
Why choose Sinch for conversational messaging
With the widest channel offering on the market, you can reach any customer, anywhere, with Sinch. If a a channel is down? Use automatic fallbacks to send the same content over a different channel.
Use our Smart Conversations to understand what customers are thinking and feeling to provide personal responses.
With unified contact profiles, individual channel priorities, and conversation history across multiple channels, you can enhance customer experience by making it personal.
With a single API you can quickly integrate with any service or platform and add new channels to accommodate new business needs or market changes without starting again.