Number Masking

Name: Number masking
Brand: Sinch

Keep user identity and your business safe

Privacy is paramount! Mask phone numbers to anonymize voice calls and messages and safeguard your business model and your customers' identity.

Protect your business model and your customers

Anonymize numbers in conversations between sellers, drivers, or service providers to safeguard their identity and prevent data misuse.

Don't be cut out of the deal! Masking phone numbers helps you keep users and conversations on your platform to prevent revenue loss.

Get the most from your online campaigns! Keep tabs on where customers found your contact details and run ads on the right channels.

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Level up CX with our text-to-speech engine and add pre-recorded voice files - in multiple languages!

Control call flow, filter, and redirect inbound calls. Just respond to the callback we send on incoming calls.

Collect and store call metadata by downloading log files from the Sinch portal or fetching data from callbacks.

Need to keep records for quality or safety reasons? Well, calls can be recorded and moved to your company’s archives for safekeeping!

Need another layer of protection? No problem! We can help you get a masked phone number onto SMS too.

Keep numbers private easily with our flexible integration framework.

Boost brand recognition and trust with a local phone number, even if you’re on the other side of the world.

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What is number masking?

Phone number masking increases security for businesses and customers by anonymizing the numbers used during calls. Masking real numbers with a virtual one protects user privacy and revenue by keeping all calls on your platform.
How do I rent virtual numbers?

You can easily find numbers from a wide range of countries in our customer portal whilst signed in. Some countries require local presence and additional company information before we can source you a number. If you’re interested or have any further questions, let’s talk!
How can I track the performance of my voice campaigns with Number Masking?

Use different numbers on different media, all connecting to the same point, and with our Callback Events, you’ll know which of your masked numbers was used the most and therefore which channels are most effective.