Keep your phone numbers safe
Privacy is paramount, masking phone numbers to anonymize voice calls can protect you & your customers while keeping personal numbers safe.
- Increased security
People don’t always want to give their personal phone number out, even to trusted brands. We think that’s fair enough. So we give them & you the chance to remain anonymous with phone number masking, then everyone’s privacy is protected.
- Avoid revenue leakage
If phone numbers are shared, you could be cut out of the deal & lose revenue. We’re pretty sure you don’t want that and neither do we. That’s where telephone number masking can step in to save the day (and your bottom line!).
- Connect your campaigns
Get the most from your online campaigns - our masked phone number solution can keep tabs on where customers found your contact details, which means you can concentrate on placing effective advertising to get the best bang for your buck.
The Essentials
Custom prompts
Our text-to-speech engine, which has support for multiple languages, can add pre-recorded voice files to make the customer experience even more brilliant!
Recording
Need to keep records of calls for quality & safety reasons? No problem, calls can be recorded as you need & moved to your company’s secure archives for safekeeping.
Anti-fraud
Control call flow. Choose which calls are let through & where inbound calls are directed to. Just respond to our call back, which is sent on incoming calls.
Voice + SMS
Another layer of protection never did any harm, so if you need to protect your customers privacy just a little bit more, we can help get a masked phone number onto SMS too.
Reporting
If you need to keep an eye on analytics, to collect & store call metadata, we’ve got your back! Just download log files from the Sinch portal or fetch data from call backs.
Simple integration
Our flexible integration framework allows you to keep phone numbers private. Check out our tutorial to try it on for size!
Number Masking Coverage
- Number Masking Availability
