Integration

Salesforce Service Cloud

Transfer a user from a bot to an agent easily in the Salesforce Service Cloud Console.
Products
Chatbots
Chatlayer.ai

About Salesforce

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

The Chatlayer.ai Salesforce Service Cloud integration allows you to easily transfer a user from the bot to an agent active in the Salesforce Service Cloud Console.

Note> The Salesforce Service Cloud integration is available as an add-on to our Enterprise pack.

To know more about this integration, please consult the Chatlayer's documentation here