Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
The Chatlayer.ai Salesforce Service Cloud integration allows you to easily transfer a user from the bot to an agent active in the Salesforce Service Cloud Console.
Note> The Salesforce Service Cloud integration is available as an add-on to our Enterprise pack.
To know more about this integration, please consult the Chatlayer's documentation here