YouCon GmbH is an IT System House with locations in Vienna (HQ), Munich and Kosice which focuses on "Unified Integrations". The company sells, implements and services systems for voice and data integrations under the brand name "link|that". The link|that CTI software enables the connection of leading CRM and ERP manufacturers with the solutions of internationally known manufacturers of telephone systems and contact centers.
The link|that portfolio for artificial intelligence and speech-to-text facilitates communication between employees and customers in sales and service processes. As Sinch Contact Center ASP, YouCon integrates the Sinch Contact Center solution across all communication channels and advises customers on complex call and workflows.